31 replies to this topic

[Tastian]

Dear PGI

I would like to acknowledge that programming is not easy and bugs happen. I would also like to acknowledge that this is still considered BETA.

That being said, the constant bugs are are a detriment to play. Losing a functioning mini-map, crashing to desktop, inactive map screen, and failure to identify friend from foe are making playing difficult which lowers overall cbills and mech xp.

3 weeks ago (before the last patch introduced these bugs) the game was the most stable it had been since open beta so I finally decided to activate my premium time. 1 week after activation the bugs came back with a vengeance. If I had the ability to pause my premium time or undo my premium time activation I would do it.

So, I'm just wondering if we can see some kind of free premium time given for our frustrations.

thanks.

[stjobe]

Reinstall.

Delete all game files and re-install.

[AnnoyingCat]

NO! NO FREE STUFF FOR YOU!

[Tastian]

stjobe, on 16 April 2013 - 12:56 PM, said:

Reinstall.

Delete all game files and re-install.

I have. If it were just a matter of reinstalling the game, the devs would say "All the bugs are fixed if you simply reinstall the game". But they are acknowledging the fact that numerous bugs exist and they are actively working on fixing.

Edited by Tastian, 16 April 2013 - 01:00 PM.

[Sephlock]

Nooo make it 10000 free mc!

[stjobe]

Tastian, on 16 April 2013 - 12:59 PM, said:

I have. If it were just a matter of reinstalling the game, the devs would say "All the bugs are fixed if you simply reinstall the game". But they are acknowledging the fact that numerous bugs exist and they are actively working on fixing.

You'll experience less bugs on a fresh install of the game. We used to have to do that every patch back in closed beta, remember?

Also, devs acknowledging that there's bugs and that they're working on it is normally considered a *good* thing.

I don't think you have much hope in getting compensation for bugs in a game that the publisher and devs consider being in beta.

Edited by stjobe, 16 April 2013 - 01:06 PM.

[Comguard]

I agree with the OP. These bugs are gamebraking, there are Mechwarriors around who paid for premium time and can't use it.

When their premium runs out, do you think they will ever renew it?

I for sure know that when my premium time is used up I won't buy more.

[KuruptU4Fun]

Comguard, on 16 April 2013 - 01:08 PM, said:

I agree with the OP. These bugs are gamebraking, there are Mechwarriors around who paid for premium time and can't use it. When their premium runs out, do you think they will ever renew it? I for sure know that when my premium time is used up I won't buy more.

The conditions for activating your premium time by clicking a button were posted well in advance before that last reset. So people trying to use that as an excuse to get a rollback on pre time is laughable at best. The game is in an announced beta phase, therefore spending money while in that phase is an inherent risk. If a small percentage of people are inconvinienced by any patch they are likely not going to get any refund, now if the game is unplayable (IE: unaccessable servers) then yes PGI would need to recompense.

[Helmer]

An intelligently written, reasonable request on behalf of the community?!

What is this..... I don't know.....

Bumping for great justice and forwarding on.


And I Agree. Although its *in beta* , I know PGI is also very unhappy with the recent patches (See Matthew Craig's post). A few days/A week of premium time would be very much appreciated by many.



Cheers.

[Garth Erlam]

I can't guarantee free time, but I CAN guarantee that I hate these bugs as much, if not more, than you.

o7

[Matthew Craig]

Please contact support if you've had issues accessing the game preventing you from using premium time.

[PropagandaWar]

I can shoot without a hud or minmap. But I cant do anything about kalidiscoping. I sooo hope it was adressed in this patch.

[Tezcatli]

Honestly after that last sale for premium time. I was really really tempted. But with all the bugs and the fact I can't spare more then an hour a night. I just didn't see a reason to invest in it. Maybe after launch or if it gets stable again. I guess I'll just say "Buyer beware".

As a free to play game. I can only complain and yell at the screen when bugs ruin a game. But it doesn't warrant going on the forums for me. But since you paid. I agree with you. Perhaps compensation to at least the ones that paid.

[RedRevolution]

Haven't touched my MC, haven't activated my premium time. I have the same fears when it comes to using real money in games. But unlike other games where running a free account doesn't generate any credits, I find that I have always made c-bills each match and grinding is relatively easy in MWO. I may not be running heavies or assaults but it's still enjoyable.

[matux]

stjobe, on 16 April 2013 - 01:05 PM, said:

You'll experience less bugs on a fresh install of the game. We used to have to do that every patch back in closed beta, remember?

Also, devs acknowledging that there's bugs and that they're working on it is normally considered a *good* thing.

I don't think you have much hope in getting compensation for bugs in a game that the publisher and devs consider being in beta.

I Have only re-installed once, This was after open beta and i forget why. So i have no idea why you or some people needed to so often.

Garth Erlam, on 16 April 2013 - 01:31 PM, said:

I can't guarantee free time, but I CAN guarantee that I hate these bugs as much, if not more, than you.

o7

No you dont, I never really had any issues with half the bugs that have been known in game since open beta that are game breaking... since open beta i _NEVER_ had a missing hud issue, in over an easy 900+ games, it has now happened twice since this patch. Which has really pissed me off.

[KuruptU4Fun]

I think people need to stop using game "breaking" in the context that a game cannot be played at all. If you remove the money from a game of Monopoly then you can't play the game. If you break the crank that sets off the trap in the game Mouse Trap then you can't play the game.

Having a programming "bug" that is annoying; but you can still log into the servers and play matches against others is not game breaking, it's an annoying bug. Game breaking is something that will not allow you or anyone else to play the game....

Edited by KuruptU4Fun, 16 April 2013 - 02:42 PM.

[Kraven Kor]

While I don't like the bugs, you hold the solution in your own hands.

Stop buying premium time.

If it is that much of an issue, then don't give them money. Right now, if you buy MC, for mechs or premium time, you should be fully aware of what you are paying for and what the current state of the game is. It isn't a bait and switch or anything.

[Kobold]

I want... one... BILLION... spacebucks.

[Bashars]

KuruptU4Fun, on 16 April 2013 - 02:42 PM, said:

I think people need to stop using game "breaking" in the context that a game cannot be played at all. If you remove the money from a game of Monopoly then you can't play the game. If you break the crank that sets off the trap in the game Mouse Trap then you can't play the game.

Having a programming "bug" that is annoying; but you can still log into the servers and play matches against others is not game breaking, it's an annoying bug. Game breaking is something that will not allow you or anyone else to play the game....

Are you on drugs or just stupid? Having a bug so you cant tell who is who is not just annoying. Play conquest without any maps or at the top of your screen just the teams points, no scale that shows what bases you hold is not just annoying. Having no hub so all you can do is shoot and hope the mech in the middle of your screen (no crosshairs or anything) is not your teammate is not just annoying. They are game breaking and if you don't see that then pull your head out of your a33 and look around.

[matux]

Bashars, on 16 April 2013 - 03:24 PM, said:

Are you on drugs or just stupid? Having a bug so you cant tell who is who is not just annoying. Play conquest without any maps or at the top of your screen just the teams points, no scale that shows what bases you hold is not just annoying. Having no hub so all you can do is shoot and hope the mech in the middle of your screen (no crosshairs or anything) is not your teammate is not just annoying. They are game breaking and if you don't see that then pull your head out of your a33 and look around.

Oh what must i be thinking, disconnecting from the server mid game and booting you from it isnt broken at all.. It doesnt affect you at all when it happens often to your team mates...

/Puts down crack pipe