John Norad, on 29 July 2013 - 01:08 PM, said:
Yet before they start fixing this, which is fixable, IMHO they have to fix something equally fundamental - their own attitude and professionalism.
From the time of MW:O development, one thing seems pretty clear to me: communication with the (future) customers is not straightforward, and there seems to be a lot of (dev) ego and bias involved.
They have to change that.
Being professional means staying focused, staying objective, being critical, being open, having a working QA (not only for development, but also for the company), not taking things personal, not laughing at customers and fans (even on the quiet) but taking them seriously if necessary.
From my point of view it seems PGI hasn't really adhered to all these aspects. But that's just my 2 cents worth.
You mean for example if people post something that doesn't agree with you, you shouldn't attack their intelligence, tell people to ignore them and not try to get their feedback censored?
It's truly funny to see these folks in the place of PGI and how they deal with criticism. No big egos here or stubborness, or we know better than other people right?
This thread should be educational for some as to how hard it is to calmly communicate their ideas in the face of what they consider non constructive feedback. But I figure it'll be more along the lines of, if I can't retort, I'll report.