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Game Locking Up


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#21 Floowid

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Posted 14 August 2013 - 10:17 PM

Had another good run tonight, until I tried to drop into Terra Therma. I hate that place. It crashed looking at the load in screen. Dear devs, please destroy Terra Therma in some sort of nuclear catastrophe.

#22 KurtisMayfield

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Posted 15 August 2013 - 10:40 AM

View PostIronChance, on 14 August 2013 - 04:16 AM, said:

Not sure about the team freeze issue, but this might fix the freeze for an individual client:

Try deleting your Shaders folder in Program Files\Piranha Games\MechWarrior Online\USER and then restart. This folder tends to get cluttered every other patch or so.


This does not work. Error still occurs.

I watched my card the past few days to see if it is a heat issue.. it isn't. The Video card tops out around 55 degrees C, and it occurs at random temperatures (49, 53, 51). That is not hot for a video card. I updated Direct X, video drivers, still nothing.

It occurs as an "AMD Display Driver has recovered" error message in windows. This can be caused by many factors. Since this is the first time I have seen it, despite other games working fine, I will be forced to blame MWO. It keeps occurring, and I don't feel like toying around with the error anymore. Time to uninstall until PGI actually fixes this.

#23 MrMadguy

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Posted 27 August 2013 - 04:10 AM

I have been experiencing this problem since day one in this game. It looks like just random hanging of grfx engine. Ctrl+Alt+Delete and then Esc to return to game always helps me to unstuck instantly.

#24 Floowid

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Posted 27 August 2013 - 09:47 PM

It has gotten worse lately. I am sitting here now looking at a black screen, my unrecoverable game. Am about to Ctrl+Alt+Delete task manager shut down and restart for a sixth time tonight. People are starting to doubt my sanity...

#25 steamhammer47

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Posted 28 August 2013 - 09:33 AM

I have to say this crashing gets annoying. We are close to release and the game is still freezing due to a memory leak. I wonder if you will be able to fix this before release?
Maybe more downtime because of technical updates and less downtimes to start or end MC sales would be helpful.

#26 Jackalneck

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Posted 28 August 2013 - 10:06 AM

I'm pretty sure there's a memory leak in this build, based on checks I've made while running the game with i7-2600K and Nvidia GTX 670 (326.80). The game starts to stutter and then will eventually crash, system memory usage peaks higher than I've ever seen it before for MWO as this happens. Seems pretty random, Ill get a lock up early in the game (I just alt/tab although everyone else is saying ctrl/alt/del works fine as well to fix). A few matches later some stuttering, then possibly a crash, or I might play 30 matches with no problems. While the brief fixable lockup is not new, the stuttering leading to crashes is new for me since this patch.

#27 Captain Stiffy

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Posted 28 August 2013 - 06:13 PM

This problem is as bad as ever is there a fix? have they said anything

#28 Spudz0r

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Posted 06 September 2013 - 08:30 AM

not sure if it is the exact same issue as these guys are getting, but I too get random crashes.

When they occur you notice a 'quick' (lolpun) slowdown to lockup while the sound still slowly adds effects now and then until it eventually stops all together (eg, missiles that were in flight explode after a few seconds).

it seems to occur more often when I am getting pings of over 300 to the game server (normal is 260-280 so it doesnt take much to push it over).

completely different to the "crash on load" bug that i also get.. but its worth bumping the thread because random lockups are still occuring.

system specs are not exactly low either.
i7 2600 @ stock.
16gb ram
4gb GTX680 FTW

#29 Smitti

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Posted 08 September 2013 - 05:37 AM

I'm experiencing this as well. Alt-tab in and out fixes it, although last time my frame rate took a dive afterwards and had to alt-tab again to get back on track.

Oddly enough my other pc experiences complete stability, not one crash ever in seven months of playing.

Also experience this in Starcraft, but in the form of a blackout then a fps dive, and GPUZ shows a massive spike in gpu activity. Once again, alt-tab fixes it...

After a bit of googling I found it may be related to gpu drivers for that series of card (gtx6XX) which I see a couple of you guys are also using. I wonder if its related?

My specs:

(New build, regular freezing)
Intel i5 3470 @ 3.2/3.6ghz
Gigabyte GTX 660 Windforce OC edition 2gb
16gb DDR3 @1600mhz
Asrock Z77 pro4-m motherboard

(Old build, stable as a bomb shelter)
Intel i7 950 @ 3.06ghz
ATI Radeon 5870 (iirc)
16 gb ddr3, unsure of speed

#30 Theodisus

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Posted 08 September 2013 - 09:36 PM

Just to restate what many have already said in this thread, I too see the random hangs. The screen goes black for a few seconds and then the game returns. I too have seen windows popup and tell me the video card driver has recovered from an error. And too, on occasion I see my monitor's input popup window display "DVI", as if I've just plugged my monitor back into my laptop. In times past I've never seen this situation with MWO, and to date I don't see it with any other games I currently play, from Battle Field to Star Wars Online.

#31 DracoSilver

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Posted 10 September 2013 - 06:19 PM

Going on a month now with this bug. It was happening randomly in games and crt alt del doesn't work alt tab doesn't work i have to open task manager and close it and re-load. but for the past two days it has been every match, mech doesn't matter, weapons fire no weapons fire, completely random.

#32 Corvus Antaka

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Posted 10 September 2013 - 10:11 PM

View PostKurtisMayfield, on 15 August 2013 - 10:40 AM, said:


This does not work. Error still occurs.

I watched my card the past few days to see if it is a heat issue.. it isn't. The Video card tops out around 55 degrees C, and it occurs at random temperatures (49, 53, 51). That is not hot for a video card. I updated Direct X, video drivers, still nothing.

It occurs as an "AMD Display Driver has recovered" error message in windows. This can be caused by many factors. Since this is the first time I have seen it, despite other games working fine, I will be forced to blame MWO. It keeps occurring, and I don't feel like toying around with the error anymore. Time to uninstall until PGI actually fixes this.


what drivers are you running? Did you send support your dmp file or report this issue?

#33 KurtisMayfield

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Posted 12 September 2013 - 07:27 PM

View PostColonel Pada Vinson, on 10 September 2013 - 10:11 PM, said:


what drivers are you running? Did you send support your dmp file or report this issue?


I tried it with 13.4, then 13.9, and now I have 13.10. No luck. I have been communicating with support and they have made some suggestions but nothing has worked. I have sent 2 omicron files to them to analyze. The error I get is either the "compressed texture is dangerous" or the "runaway thread" error. I have been able to fix the situation using the MWO repair tool, but that is just temporary it keeps coming back.

No idea what to do about it anymore besides uninstalling.

#34 zaku2142

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Posted 13 September 2013 - 10:58 AM

View PostMorsdraco, on 11 August 2013 - 05:26 AM, said:


Exactly the same thing except mine doesn't come back and has to be closed via the task manager. Used to only happen on Terra Therma, now its occurring on all maps. Becoming more and more frequent as well. I've sent a support ticket in on it with no response yet.

I've had same thing happen to me every time I want to play a match... Even on training it just locks up and I have to use taskmanager to close it. oh the humanity~!

I've uninstalled/reinstalled, used repair tool, updated video drivers, repatched over and over, but no success. Win7 here x64 bit

Edited by zaku2142, 13 September 2013 - 11:00 AM.


#35 Kadd

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Posted 14 September 2013 - 02:50 PM

My brother is having the same issues (more so since the last big patch).

The game will freeze at random, sometimes he will go 3 or 4 games without an issue.
We have tried changing the video setting (both nvidia and in game) and running the repair tool.
Nothing has seemed to resolve the issue.

Very interested and open to more suggestions.

#36 Etrigan Kurita

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Posted 17 September 2013 - 06:45 PM

*bump* I'm having this problem too, game locks up, Task Manager doesn't show anything unusual, audio shows that the game is still very much going on :/

#37 Spudz0r

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Posted 19 September 2013 - 05:53 AM

ive found that the only way to *mostly* get out of this lock up is to play "Full Screen" not windowed, or full window.
alt-tab out and in... mostly fixes it.

this does not work on the other two modes.

#38 Sgt Hoax

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Posted 21 September 2013 - 04:31 AM

View PostSpudz0r, on 19 September 2013 - 05:53 AM, said:

ive found that the only way to *mostly* get out of this lock up is to play "Full Screen" not windowed, or full window. alt-tab out and in... mostly fixes it. this does not work on the other two modes.


confirming this solution worked for me, I've had constant crashes and freezing for a while now, turned off windowed full screen and I've now had 5 games in a row without incident.

#39 Spudz0r

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Posted 21 September 2013 - 05:40 AM

View PostSgt Hoax, on 21 September 2013 - 04:31 AM, said:


confirming this solution worked for me, I've had constant crashes and freezing for a while now, turned off windowed full screen and I've now had 5 games in a row without incident.

you can still lock up, but the alt-tab seems to unlock it when you play fullscreen.
now.. if i can figure out how to fix the damn F-Read issue... /20+ crashes in a row now.





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