8 replies to this topic

[raptorak]

I'm an English guy living in Beijing, China, and every time I try to buy this mech, it rejects my payment (I'm trying Paypal), otherwise using my UK HSBC card also fails. I feel like my region might be blocked?

I know I am an extreme case, but I have purchased things for MWO before with no problem (have spent over $100 on this game). Please help me sort out this issue, I really want to support the cause and would be proud to pilot Sarah's mech in to battle.

[Marvyn Dodgers]

Have you tried submitting a support ticket to see if they can help? I know the payment provider is a third party, but PGI may have some thoughts or be able to point you in the right direction to support the cause.

Good luck with resolution.

[Koniving]

Wish you luck. I know from having taught English to Chinese citizens that it is very hard for them to make use of goods and services outside of China, and it's so hard for them to send money out of the country too.

[Hex Pallett]

https://www.tenpay.com/v2/

This may help you. There's language selection at upper right corner.

[Redshift2k5]

Write an email to support@mwomercs.com and make sure you're white-listed. You may also wish to check with your credit card provider. Good luck!

[Hauser]

Hey, I'm afraid the forum is the wrong place to ask for this.

Please send an email to support@mwomercs.com

[Gremlich Johns]

Hauser, on 07 August 2013 - 03:49 PM, said:

Hey, I'm afraid the forum is the wrong place to ask for this.

Please send an email to support@mwomercs.com

Aff!

[DEMAX51]

Any friends or family back home in the UK you trust to log into your account and make the purchase for you? Probably the easiest way

[PlzDie]

raptorak, on 07 August 2013 - 03:12 PM, said:

I'm an English guy living in Beijing, China, and every time I try to buy this mech, it rejects my payment (I'm trying Paypal), otherwise using my UK HSBC card also fails. I feel like my region might be blocked?

I know I am an extreme case, but I have purchased things for MWO before with no problem (have spent over $100 on this game). Please help me sort out this issue, I really want to support the cause and would be proud to pilot Sarah's mech in to battle.

Just submit a support ticket I had the same problem, I live in one country but work in another, I submitted a support ticket and it was fixed.