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Still Having Video Freeze


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#1 Foxfire

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Posted 14 August 2013 - 02:43 PM

The video freezes but I can still hear the action happening in real time.

Already did a ticket about this and was told that it was a known issue after giving all of the requested information but that was a couple of patches ago.

Any ETA on the fix?

#2 ManaValkyrie

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Posted 14 August 2013 - 02:52 PM

Foxfire, several of us get this issue on and off, if you can still hear the action in the background, a workaround is to press ctrl+alt and del and pull up the windows splash screen depending upon your o/s, then click back out of it, usually resets the graphics freeze.

#3 Foxfire

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Posted 14 August 2013 - 03:00 PM

If that was a known work around, then it sure was helpful for that support staffer to provide this information to me..

Thanks for the help.. will give it a try next time it happens

#4 Zarlaren

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Posted 14 August 2013 - 03:39 PM

Possible fix I found is put the game in windowed mode instead of fullscreen and turn graphics to -Low-. It worked for me for the time being.

Edited by Zarla, 14 August 2013 - 03:39 PM.






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