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Crash & Stability Feedback - 1.2.239

Started by Kyle Polulak, Aug 20 2013 09:51 AM

55 replies to this topic

Poll: Crash & Stability Feedback - 1.2.239 (116 member(s) have cast votes)

How stable is this build for you?

  1. No Incidence of Crash or Freeze (1 votes [0.86%] - View)

    Percentage of vote: 0.86%

  2. Very Stable (0 votes [0.00%])

    Percentage of vote: 0.00%

  3. Stable (4 votes [3.45%] - View)

    Percentage of vote: 3.45%

  4. Mostly Stable (32 votes [27.59%] - View)

    Percentage of vote: 27.59%

  5. Unstable (54 votes [46.55%] - View)

    Percentage of vote: 46.55%

  6. Very Unstable (25 votes [21.55%] - View)

    Percentage of vote: 21.55%

How does your Stability compare with the previous version?

  1. Much Worse (43 votes [37.07%] - View)

    Percentage of vote: 37.07%

  2. Worse (50 votes [43.10%] - View)

    Percentage of vote: 43.10%

  3. About the Same (23 votes [19.83%] - View)

    Percentage of vote: 19.83%

  4. Better (0 votes [0.00%])

    Percentage of vote: 0.00%

  5. Much Better (0 votes [0.00%])

    Percentage of vote: 0.00%

Vote Guests cannot vote

#1 Kyle Polulak

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Posted 20 August 2013 - 09:51 AM

Crashed to Desktop? Fatal Error? Frozen? Let us know what happened here!

Please attempt to respond to the following questions in your responses:
  • Was any error message provided with the crash, if so, which?
  • Where in the game or menus did the crash occur?
  • What steps had been taken prior to the crash occurring?
  • Does the crash re-occur for you if repeating those same steps?
  • What are your video settings, did you change them since last patch?
  • What are your System specs? (You can include them in a [spoiler] [ /spoiler]
In some cases we've seen that deleting the shaders folder and relaunching the game will solve these crashes and related issues.


Simply delete the shaders folder located here by default:
C:\Games\Piranha Games\MechWarrior Online\USER\Shaders
Otherwise, please use our new repair tool, which will verify your game directory files and repair any file issues:http://mwomercs.com/...public-release/
Remember to contact us at support@mwomercs.com with your dxdiag for additional 1-to-1 support from our Game Masters

#2 Orion ji

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Posted 20 August 2013 - 11:22 AM

Cryengine Error reporting Memory Allocation

#3 LordDante

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Posted 20 August 2013 - 11:46 AM

crash to desktop 5 times after each other


amd radeon 5870
amd x 6 1100
8 gig ram

Edited by LordDante, 20 August 2013 - 11:46 AM.

#4 Triordinant

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Posted 20 August 2013 - 01:29 PM

Crash to Desktop at the start of every single match. Graphics just before crash actually looked better than usual - as if the Options did NOT accept the low-spec settings I applied.

AMD Athlon X2 250, Windows 7 Home Premium, nVidia GeForce GT 220, 4G RAM

#5 Cmdr Kat

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Posted 20 August 2013 - 02:02 PM

First game in and a crash to desktop when I tried to exit a map with no error code. No setting changed bar turning 3PV off in the options.

All graphics at max as using an i7 930 @ 4Ghz, 12Gb triple channel memory, 2 x 7870 cards

#6 plural boink

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Posted 20 August 2013 - 09:24 PM

i have never had a crash to main menus before. this would be the first time. usually when i crash i get disconnected from game and the client shuts down.

Spoiler

#7 LordDante

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Posted 20 August 2013 - 10:42 PM

update ! after rebooting my PC everything runs smooth. DONT ASK ME WHY :D

#8 Smart Bomb

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Posted 20 August 2013 - 11:31 PM

So after the patch and having run the repair tool the game still freezes. It's frozen twice already. The first time was spectating another team member. He died and the game required the task manager to close. The second just happened. It was only for a few seconds just before I died. These are happening with the same frequency as before the patch (very often).

The crashes are random with no pattern and happen on every map. They are either in-game freezes that recover after a lengthy amount of time or a crash that needs the task manager to close the game.

All settings set to max except motion blur. No error message. No settings changed since last patch.


Spoiler

#9 Cale MacKenna

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Posted 21 August 2013 - 08:36 PM

  • Was any error message provided with the crash, if so, which? No Error message
  • Where in the game or menus did the crash occur? Beginning of match, during match, and at the end of a match. it locks my whole system up.
  • What steps had been taken prior to the crash occurring? Walking, starting mech up, looking at the end screen score boar, and playing the game since this new patch.
  • Does the crash re-occur for you if repeating those same steps? Yes
  • What are your video settings, did you change them since last patch? I run on custom medium and have for a long while. Tried running in low mode and same instance.
  • What are your System specs?
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 10/14/11 01:24:04 Ver: 04.06.04
Processor: AMD A6-3500 APU with Radeon™ HD Graphics (3 CPUs), ~2.1GHz
Memory: 8192MB RAM
Available OS Memory: 7916MB RAM
Page File: 3223MB used, 12605MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.


---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 630
Manufacturer: NVIDIA
Chip type: GeForce GT 630
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0F00&SUBSYS_35431458&REV_A1
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3071 MB
Current Mode: 1600 x 900 (32 bit) (75Hz)
Monitor Name: Acer X203H
Monitor Model: Acer X203H
Monitor Id: ACR0075
Native Mode: 1600 x 900(p) (59.978Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1106 (English)
Driver Version: 9.18.13.1106
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/26/2013 00:32:38, 18055184 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4C40-11CF-BA73-4E151CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0F00
SubSys ID: 0x35431458
Revision ID: 0x00A1

#10 Embalmed

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Posted 21 August 2013 - 09:27 PM

if I tab out, or something causes a window to pop up and minimize the game... there's no going back.. it's dead

#11 Esk

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Posted 22 August 2013 - 01:59 AM

Hi

Had a Frustrating issue since the last patch
The Game still shows all files on my Pc, and the repair tool says it is fine.
But on launching it patches 2gb which results in a Version error.
Then an addition 7 patches are applied the game works, until this all happens again.

This has happened 5x now.

It has occurred on a force close or on 4x's i've exited the game normally.
(I have had the game close and reopen normally a lot more then this has happened)

I've have tired installing the game on a sub HDD, and another SSD both of which did not effect the outcome.
No change to Video settings
I use a mix of Normal and Max settings

Win 7
EVGA Z77ftw Mobo
i7 3770k @4.4
8BG RAM @ 2100/9-9-9-21
Gtx 570SLI (900/2000) / Gtx 260
60+120GB SSD
1+3TB HDD

Edit: Just literally closed and reloaded the game to see and it needed patching again..
The repair tool did fix it this time, but then again it happened after another reload.
Totally unusable atm in some ways.. :D

Edited by Esk, 22 August 2013 - 02:23 AM.

#12 STR4NG3R

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Posted 22 August 2013 - 04:36 AM

last patch no real issues .. occasional lag ....this patch lots of lag/crash to desktop -no message black screen lockup - no message... major memory leak. system..i5 3570k/3.4g / 8 gig ram / msi gtx 460 hawk 1 gig / asrock z77 extreme 4 motherboard / 550 watt power supply /windows 7 ultimate fully updated.. did nothing new, same setup and drivers that were installed during the last patch

#13 SiriusBeef

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Posted 22 August 2013 - 06:47 AM

I'm finding that from time to time the RSS feed fails to connect and when the error pop up during a match it freezes the client and I need to alt-tab to fix. Never happened to me prior to last week.

#14 chewstacka

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Posted 22 August 2013 - 09:10 AM

Black screen in game window, then the window disappears and you are back to mech selectionscreen has been happening alot after patch. And the mech is ofcourse locked.

#15 1nRage

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Posted 22 August 2013 - 09:50 AM

Crash back to Desktop, after i get connected to the game. I could see the cockpit ... and then no error message, no freeze ... back to desktop. I'm sorry but that's hilarious :D
Since the last few patches it got much worse!

#16 Herr Vorragend

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Posted 22 August 2013 - 01:03 PM

Every time I die, or the player that I´m speccing dies, I got a black screen or a CTD. Stability is worse than in the previous version.
I pressed F4 to got into 1st PV, the game started zooming and BANG, black screen.

#17 Pz_DC

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Posted 22 August 2013 - 01:23 PM

Nothing changed for me with last patch - its still unstable and unplayble - 4 of 5 games crashes with memory errors...

#18 El Space Doctor

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Posted 22 August 2013 - 03:07 PM

I've started encountering crashes, not every game but every 3-5 games. I haven't had these problems before neither have I changed any settings. Seems to happen mostly in high traffic situations when a lot is going on. I get a complete freeze of the game, no error messages. No steps to repeat as crashes are somewhat random and can also happen in less taxing conditions than a full on battle. Video settings are custom, Mostly medium to high.

Quad core amd @ 3.4 ghz, 8 gb ram, gtx 570, if that matters at all.

#19 Grannos

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Posted 22 August 2013 - 03:54 PM

I used to occasionally lock up and have to shut off MWO with task manager. Maybe 1 in 4 matches.

Since the patch on the 20th I am now crashing right to desktop. I don't even know what is causing it no error messages. This happens every game

So far I have tried:
Latest Nvidia WHQL drivers
Latest Nvidia Beta drivers
Changing all settings to low
Deleting Profile Folder from game
Deleting shader folder from game
running your repair tool
disabling antivirus
disabling firewall
bypassing router
changing game compatibility to xp sp3
running game as administrator

None of these have made any difference. Speedfan shows my GPU and CPU temperatures are low, gpu under 60c and cpu under 50c temperatures are usually stable at time of crash.

  • Was any error message provided with the crash, if so, which?
None

  • Where in the game or menus did the crash occur?
While in combat, no discernible pattern

  • What steps had been taken prior to the crash occurring?
No system changes since last patch

  • Does the crash re-occur for you if repeating those same steps?
Yes every match at random time

  • What are your video settings, did you change them since last patch?
I was playing on medium, tried low to see if it would improve but no change.

  • What are your System specs?
Spoiler

Edited by Grannos, 22 August 2013 - 04:03 PM.

#20 Silencer2079

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Posted 22 August 2013 - 11:39 PM

Crash to desktop. Every. Single. Match. FFS ever heard of pre-release testing?

No error message, just momentary freeze on GFX, looping sound, and crash to desktop a few seconds after.

Used to this with every second patch, but this is the worst it's ever been. Unplayable.
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