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Game Freeze: Server Side Problem


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#1 Werewolf486 ScorpS

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Posted 10 August 2013 - 10:13 PM

So on many drops since 12v12 while working with a 4 man and in 12 man groups a few or many of us are having game freeze issues. I personally had one match where I froze 3 times for a few seconds then unfroze. I'm pretty sure this isn't hardware related or client related as it's happening at the exact same time for those of us who experience it and we are all running different hardware. I've been told by a few guys that support is claiming it's on our end not theirs, well I'm here to tell you it's them! PGI needs to figure this one out and fix it, and soon!

#2 1Sascha

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Posted 10 August 2013 - 11:23 PM

Quote

I'm pretty sure this isn't hardware related or client related as it's happening at the exact same time for those of us who experience it and we are all running different hardware


Sounds like exactly what happened to me.

Quote

I've been told by a few guys that support is claiming it's on our end not theirs, well I'm here to tell you it's them!


Hmm.. let's see...
Which is more realistic?

1. A group of randomly selected people from all over the globe, playing an online-game on completely different HW. They all experience the same phenomenon at the same time due to problems on their own systems that just happen to occur at precisely the same moment and for the same amount of time.

2. The above mentioned group of people, playing an online game together, experience the same phenomenon at the same time because there's something wrong with the server they're all connected to.



:)

Quote

PGI needs to figure this one out and fix it, and soon!



Agreed. But I'm guessing the first part of that sentence is the hard part. If they knew what it was, they would probably already have posted about it. You know? "We've identified the problem and are currently working on a hotfix/new patch".



S.

Edited by 1Sascha, 10 August 2013 - 11:24 PM.


#3 Orchid Vein

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Posted 11 August 2013 - 12:29 AM

I had that twice last night. It would suddenly go from running perfectly to just stopping for a few seconds during that match. Then it came back to running perfectly
I no knows why.

#4 Renalvic3312

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Posted 11 August 2013 - 12:53 AM

I currently have a small fix to this and it is to reduce the time of the freeze, and that is to CTRL ALT DLT and simply press cancel and click on the game screen and press esc, (This is assuming you are playing windowed mode)

#5 Staplebeater

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Posted 11 August 2013 - 09:39 AM

View PostRenalvic3312, on 11 August 2013 - 12:53 AM, said:

I currently have a small fix to this and it is to reduce the time of the freeze, and that is to CTRL ALT DLT and simply press cancel and click on the game screen and press esc, (This is assuming you are playing windowed mode)


I have had the error a lot here in last couple days and this is working great for me. Alt tab did nothing but if I ctrl alt del got the little blue screen asking me what i wanted to do come up and then just cancel out.

#6 Elbola Ierocis

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Posted 13 August 2013 - 07:18 AM

Three nights in a row now, there has been massive game freezes experienced by the entire team. First time it happened I was spectating an Atlas' death under heavy barrage of missiles when complaints by all remaining members starting coming in that the game was frozen. Apparently not for the other team because they took full advantage of no one being able to move. When it unfroze we were dead or legged.

Second time I was in a lance of med/hvy in canyon about half way to enemy camp up centre. Our entire team, with the exception of one fellow who disconnected, froze for sometime. Again significant losses taken from our side when we unfroze. Nice.

Then third time yesterday night(EST) Just shy of midnight.(which we'd assume is not a heavy load time) Lance of Jenners in River city night. We're sitting on enemy cap, a single stalker is approaching. We are about to preemptively attack it before it gets much closer to the cap. Game freezes. Unfreezes, 3 jenners dead and I'm missing a leg, surrounded by a cataphract, stalker, and spider.

It's not one person it seems to be server side when an entire team locks.

#7 Sheraf

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Posted 13 August 2013 - 08:22 AM

I have been having the freezing problem too. The game is unplayable for me. Everytime I meet a new enemy mech the game freeze for a phew seconds. This problem wasn't here when the 12v12 was first implement. It is only happen in the patch after that.

#8 scJazz

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Posted 26 August 2013 - 10:24 AM

Just happened to me for the 2nd time.

Both occurred around this time.





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