25 replies to this topic

[Cyberassassin]

I get a random freeze during a match now-and-then. Maybe 1-2 times per play session.
No d/c but I try to recover (usually successfully) by alt+tab out then cancelling back into game.

-However, I usually lose battlegrid or tab menu.
-Sometimes i have to hit ESC then cancel back into game to realign the cursor.

I get a random freeze during a match now-and-then. Maybe 1-2 times per play session.
No d/c but I try to recover (usually successfully) by alt+tab out then cancelling back into game.

-However, I usually lose battlegrid or tab menu.
-Sometimes i have to hit ESC then cancel back into game to realign the cursor.

[Matthew Craig]

If you haven't already please submit all the information you have regarding these freezes to support along with DxDiag info etc. we are tracking these issues and the more info you can provide the easier it makes it for us to resolve these issues quickly.

Thanks

[Floowid]

I thought this last patch had it all fixed. After the patch I played for days without a problem. I even dropped some real money on some MC. Last night I had my first graphics hard/unrecoverable freeze. I will say that it has been much better for me since the patch, but I was really sad to see my ol buddy the black screen of death reappear last night.

[Kadd]

Matthew Craig, on 09 September 2013 - 09:59 AM, said:

If you haven't already please submit all the information you have regarding these freezes to support along with DxDiag info etc. we are tracking these issues and the more info you can provide the easier it makes it for us to resolve these issues quickly.

Thanks

Sorry, new around here. How can I contact support?
Also having these freezing issues (more so since the last patch).

Thanks in advance.

[Theodisus]

Kadd - click on support in the upper banner area, then from the "sub banner area" select Create a New Ticket. Once you receive the email you'll be able to reply to it and attach the log files and DxDiag.

[Gallowglas]

I get lots of random video freezes. Most of the time going to task manager will unlock it, but it's VERY annoying.