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In Game Ready Screen Frozen


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#1 Rooikat

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Posted 22 October 2013 - 11:45 AM

Have noticed a pug where the ready screen freezes on some drops.

With some buddies we have narrowed it down and reproduced the error as follows:

Click to buy in the pilot lab at the same time that the group leader clicks launch.

#2 Marvyn Dodgers

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Posted 22 October 2013 - 04:09 PM

Have you also submitted this in a support ticket with a DXDiag and Omicron log attached? Good luck with resolution.

#3 Rooikat

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Posted 23 October 2013 - 02:43 AM

No, I was not aware of that requirement. Are the files required at time of error or can several hours after the fact be ok? WOuld Guess immediately after would be better...

#4 Marvyn Dodgers

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Posted 23 October 2013 - 03:40 PM

View PostRooikat, on 23 October 2013 - 02:43 AM, said:

No, I was not aware of that requirement. Are the files required at time of error or can several hours after the fact be ok? WOuld Guess immediately after would be better...


Better yes, but anything you can provide the support team helps. If it happens again, dump logs and report at that time.

Edited by Marvyn Dodgers, 23 October 2013 - 03:41 PM.






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