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Black Screen Unable To Play

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#1 Diego Angelus

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Posted 22 October 2013 - 01:00 PM

So finally got my new PC so i can play this game but no it just doesn't allow me.

Every time i start match i get black screen i can't alt-tab,ctrl-alt-del nothing only solution is to restart PC. At start game worked fine for first 10 or so matches then it just stooped working tried to reinstall but I go trough same process works for few matches then it starts to show black screen. So any ideas what could cause this ?

#2 Thor Dyrden

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Posted 22 October 2013 - 01:29 PM

Almost sounds like temperature problems in your new PC.

Do other games or benchmarks work when running for hours (10 matches)?

Edited by Thor Dyrden, 22 October 2013 - 01:30 PM.


#3 Diego Angelus

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Posted 22 October 2013 - 01:32 PM

View PostThor Dyrden, on 22 October 2013 - 01:29 PM, said:

Almost sounds like temp problems in your new PC.

Do other games or benchmarks work when running for hours (10 matches)?


No only mwo I play Planetside 2 at max graphics 60 frames at 1980x1920 res I also tried crysis 3 works fine for hours.

Edit: it has nothing to do with session because it worked for like 10 matches overall then when first black screen appeared problem keeps occurring every time game tries to get into match.

Edit2: temps are fine i kept my eyes on it I have MSI Gtx 760 gaming and I5 3570k with Cooler master hyper 212 evo.

Edited by Diego Angelus, 22 October 2013 - 01:37 PM.


#4 Marvyn Dodgers

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Posted 22 October 2013 - 03:44 PM

Have you tried

(1) Running the repair tool to see if something is corrupted?

http://mwomercs.com/...public-release/

(2) Submitted a support ticket (support button up top) with a DXDiag and Omicron log attached? PGI/IGP tends to look at those sooner than forum posts and it also lets them update their known issues log.

Good luck with resolution

#5 Diego Angelus

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Posted 22 October 2013 - 04:11 PM

View PostMarvyn Dodgers, on 22 October 2013 - 03:44 PM, said:

Have you tried

(1) Running the repair tool to see if something is corrupted?

http://mwomercs.com/...public-release/

(2) Submitted a support ticket (support button up top) with a DXDiag and Omicron log attached? PGI/IGP tends to look at those sooner than forum posts and it also lets them update their known issues log.

Good luck with resolution


Yeah I did both repair tool it didn't help and i got support from them they gave me around 2gb of files to download but problem is that download is slow or doesn't download at all I will try to download it and hopefully give them feedback about that. I tried here just in case someone else has some idea it was worth a try.

Anyway if download fails I guess my next step would be formatting HDDs and fresh windows hopefully that will work.

#6 Marvyn Dodgers

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Posted 23 October 2013 - 03:44 PM

Let us (and support) know how things went.





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