1 reply to this topic

[Haven Splendor]

Description: In-game, if multiple players are playing from the same IP, when one disconnects, it disconnects the others as well.
Location: Global
Reproduction Rate: 100% in our tests (Around 6 tests)
Steps to Reproduce:
1. Have multiple players log on from the same network/router/IP
2. Have one of them disconnect
3. It then boots other players playing from that network.

Additional Info:
One of our boxes involved is Win7 64 bit.
The other is Windows 8.
We're behind a Cisco Valet M20 router.
Problem occurs regardless of which party initiates disconnect.

[xyretire]

I emailed Support about this a few weeks back. It is a known issue. The only workaround is to have players on the same network not quit/disconnect until everyone is ready to quit/disconnect. Hopefully they're working on actually fixing it, but for now this is what you can do.