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Cannot See Anything Further Than 20 M Since Last Update


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#1 PolarisTLX

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Posted 12 November 2013 - 09:37 AM

Game was running perfectly fine when I played many games a couple weeks ago. Started playing again these last couple of days, had to run the latest patch to get going, and now the game does not render anything further than ~20 meters from my mech properly.

The entire scene that is further than ~20 meters from my mech is just a bunch of torn shapes, mostly triangles or just a grey landscape. Everything else about the game seems to work fine. I can even lock on and get info from mechs that are far away as usual.

I am running everything on the lowest settings on a 5820TG laptop with a Mobile HD 5650 video card. Everything was running fine until this last update.

Help?

(Let me know if any more info is needed)

#2 Shamous13

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Posted 12 November 2013 - 10:07 AM

Have you run the MWO repair tool found here?

also are your video drivers up to date?

#3 PolarisTLX

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Posted 12 November 2013 - 01:47 PM

My last reply is not showing up (a delay before things get posted maybe?) But so far I've tried the repair tool and it has not fixed my issue. Will report back after trying to update my video drivers (again).

Thanks for the help.

#4 Marvyn Dodgers

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Posted 12 November 2013 - 04:15 PM

Looking forward to how things turn out. A couple of thoughts if not well.

(1) If running an Nvidia card, try to stick to release drivers, not betas
(2) Have you submitted a support ticket with a screenshot (F12), DXDiag (don't have link handy, but a forum search will tell you how to dump this if you don't know) and an Omicron log attached?

Good luck with resolution.

#5 PolarisTLX

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Posted 13 November 2013 - 01:02 PM

I don't know how to use DXDiag or Omicron. But I can tell you that I ran the RepairTool again and now it seems to be fixed and working properly again.

The only detail is that, whereas before I got Forest Colony map 3 times in a row and it screwed up each time. Since using the RepairTool I've played 6 more times and it's working fine but none of the maps have been Forest Colony. So I can't rule out that it might have been only Forest Colony that wasn't working. I'll post back if I get that map and still have the same result.





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