2 replies to this topic

[Swift Idiot]

Help!

I used to play this game, but then there was a patch that destroyed everything.

It's telling me to delete old copies of the game, so please help me, where are they, and how can I in four easy steps play this game again?

Thanks ahead of time.

[Arnold J Rimmer]

Look in your Program Files folder for 'Piranha Games' and delete it (if just uninstalling it didn't work). Then, download the game again from the site, run the patcher, update it to current, and play!

In theory. Never seen this problem before, could be shoving words out of my cloaca.

[Redshift2k5]

Wow, your old copy of the game must be really old. What do you mean by "It's telling me to delete old copies of the game"? Is this a message from the patcher? A screenshot would be very helpful.

You should be able to go to the windows add/remove program and Uninstall it from there.
Here is an email from MWO's support team for their recommended steps to remove MWO to give you a clean slate. Also I suggest running the patcher "as administrator".

Quote

Seems that we will need to perform a full re-install. Please follow the steps below to ensure we don't run into any snags.
-Control Panel -> Uninstall MechWarrior Online
-Check install directories and remove any folders leftover
**Old Default Install path: C:\Program Files(x86)\MechWarrior Online
**Current Default Install path: C:\Games\Piranha Games\MechWarrior Online
-Clean up temp folders:
**C:\Users\*Your Windows Session’s ID*\AppData\Local\Package Cache
**C:\Users\*Your Windows Session’s ID*\AppData\Local\TEMP\MechWarrior Online
-Clean up registry keys with CCleaner (http://www.piriform.com/CCLEANER)
-Run the application with the default options
-Clear your browser cache
-Restart the computer
-Download a new installer from mwomercs.com and run it.
Please also make sure that your pre-requisites are all up to date.
.NET4: http://www.microsoft...s.aspx?id=17851
C++ 2010: http://www.microsoft...ls.aspx?id=5555
DirectX9.0c: http://www.microsoft...ails.aspx?id=35

Edited by Redshift2k5, 24 December 2013 - 07:06 AM.