15 replies to this topic

[MoritzGER]

Hi,
when i try to patch my MWO i always get an error after the patch is half way done. Althought it the patcher tells me patch 1/1 download complete. There are quite a few thread about this topic, but my problem seems to be a bit different. The solutions, that helped a lot of people was deleting some files in their directory, but i dont have the files.

These are two links to pictures that show the error and the download problem:
http://s14.directupl...16/9kwqnaa5.png

http://s1.directuplo...16/cz3j49bv.png


I hope that someone can help me with that.

Greetings
Moritz

[IraqiWalker]

Honestly my recommendation right now is to uninstall, and then re-install the game. It will take longer, but that should fix any problems you might be running into.

That is the exterminatus solution basically. If it still doesn't work then update us here on this thread. We have enough people around here that you're bound to run into a few smart ones.

[sneeking]

it might fix it, dont just uninstall, root out any residual files and also do a registry clean ...

[IraqiWalker]

I amend my statement, my suggestion plus sneeking's is a true exterminatus solution.

[Arnold J Rimmer]

And finally, if all else fails, email support@mwomercs.com and see if they can help you

[MoritzGER]

Hey sneeking, in wich path are the registry files?

Greetings
Moritz

[Alaskan Nobody]

What OS are you using?

Vista puts them in a different place than 7 does (similar place, but different enough to give me grief) and I would assume 8 puts them in yet another place.

[MoritzGER]

Hi Shar Wolf, I am using Windows 7 Ultimate 64bit

Greetings
Moritz

[Alaskan Nobody]

Well I can't tell you where they put them on that as, while that is what I am using, I have not had much reason (YET!) to go digging for it.

Someone else should be along shortly who would know though.

[sneeking]

if your asking such questions then DON'T manualy edit your registry.

use a reg cleaner.

first un install mwo then remove the piranha games folder if it remains on your c drive then do a restart run reg tool restart and install from scratch.

[Nothing Whatsoever]

You might need to simply contact support for a walkthrough on fixing the patcher issue you have.

Since it could be anything, from lacking Admin access on PC, UAC blocking issue, Firewall setting on Software/Modem/Router etc, Anti-Spyware/Anti-virus setting and so on.

And you could also give the Repair Tool a try depending on what went wrong with the patcher afterwards, but contact support first.

[MoritzGER]

Hi sneeking, i did as you said, but it is still nor working, so I will have to contact the support. I want to thank everyone for their help.

Greetings
Moritz

[TheCaptainJZ]

They have recommended to use CCleaner to clean up any leftover registry entries. But yes, they will have a series of troubleshooting steps for you to try and better explained than anything here so far.
Edit:Looking at your screenshots, a mismatch in a hash file means it got corrupted. I don't know which file it's complaining about, but it could be caused by an unstable internet connection as well. If you reinstall and it still doesn't work, i'd suggest trying to download at a friends house or somewhere else.

Edited by TheCaptainJZ, 17 January 2014 - 12:42 AM.

[sneeking]

I had the launcher patcher down first time but the first patch in 2 parts for about 3.2gig total failed twice

third time I got it...

no trouble since...

[Appogee]

sneeking, on 16 January 2014 - 04:47 AM, said:

it might fix it, dont just uninstall, root out any residual files and also do a registry clean ...

This.

[sneeking]

if your still having trouble have you considered trying the download during off peak traffic hours ?