I just redeemed a $25 point card trying to get the 3000 mc, I recieved none of the mc. Anyone else run into this before? where do i go from here?
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#2
Posted 19 January 2014 - 12:07 PM
Email support at support@mwomercs.com. Explain to them what happened and they'll sort it all out. I'm not sure when they're around so you might have to wait until tomorrow before they respond.
Edited by t Khrist, 19 January 2014 - 12:08 PM.
#3
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- 206 posts
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Posted 19 January 2014 - 04:26 PM
I had an issue with Ultimate Pay a while ago. Although that was another service (bank transfer) it also went via UPay. This payment method takes up to 7 days. On the 8th I wrote a ticket and got my MC within 12h (incl. the bonus from the Black Friday Sale). Just give them all Informations you have (the Code^^), should work out fine.
#4
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- Ace Of Spades
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- LocationOn planet Tukayyid, celebrating victory
Posted 19 January 2014 - 10:42 PM
Support will sort you out.
It's a shame they seem to so often need to intervene to sort out payment issues.
You'd think a reliable and easy payment gateway would be a publisher's first priority.
It's a shame they seem to so often need to intervene to sort out payment issues.
You'd think a reliable and easy payment gateway would be a publisher's first priority.
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