15 replies to this topic

[NakedSquirrel]

My premium time says I am at 0, but I haven't used any of the premium time I have collected since the game launched. Is the premium time counter broken or does the game remove premium time from your account after a certain amount of time?

[ImperialKnight]

If you haven't activated any, it should show zero

[JudgeDeathCZ]

RTFPN (read the f***ing patch notes)

Third – Activate BANKED premium time currently doesn’t work– so if you have banked time and you were going to activate it today you’re going to have to wait for the HOT FIX!

[MountainCopper]

Read the patch notes AND the "known issues" before posting.

[AnotherOne]

Also that timer only states the activated premium time, not the banked time.

Edited by AnotherOne, 05 February 2014 - 01:42 AM.

[Sapstengel]

JudgeDeathCZ, on 05 February 2014 - 01:29 AM, said:

RTFPN (read the f***ing patch notes)

Third – Activate BANKED premium time currently doesn’t work– so if you have banked time and you were going to activate it today you’re going to have to wait for the HOT FIX!

Please follow your own advise.
It clearly states that the activation button doesn't work, and for those who want to activate premium time simply have to wait.

The new way showing and I quote: "Remaining" under "Premium Time" is something entirely different.
It is not stated in the release notes that never-activated-premium-time is shown as zero.

[KodiakGW]

Opening a support ticket for confirmation. It may just be a bad use of language. One would assume "Remaining" would show all banked Premium time. I know I have my Founders, Overlord, and last year's Valentine's time banked. Never hit activate because I never had the continuous time to spend on playing to make most efficient use of it.

[MountainCopper]

Sapstengel, on 05 February 2014 - 05:12 AM, said:

The new way showing and I quote: "Remaining" under "Premium Time" is something entirely different.
It is not stated in the release notes that never-activated-premium-time is shown as zero.

It never did show you before how much time was banked up. You had to click on "Activate Premium Time" to be told how much you even had.
So I'm leaning into the direction that "remaining time" shows you how much time is left of activated premium time...

Edited by GoldenFleece, 05 February 2014 - 08:31 AM.

[Odlig Shadowborn]

Yes, to confirm: the remaining time is for ACTIVE Premium time. If you wish to know how much Premium time is currently banked, you have to press the Activate button, which then prompts you with a message mentioning how much you have in reserve.
There is a fix coming in to restore functionality to that Activate button, so that you can all activate your Premium time.

Thanks for the feedback.

[Sapstengel]

GoldenFleece, on 05 February 2014 - 08:31 AM, said:

It never did show you before how much time was banked up. You had to click on "Activate Premium Time" to be told how much you even had.
So I'm leaning into the direction that "remaining time" shows you how much time is left of activated premium time...

Well, I can see why someone makes that assumption.
But, seeing as we never had a "Remaining" indicator before, I can also understand the assumption of topicstarter.

Thanks for confirming, FullMetalGC.

[MountainCopper]

Sapstengel, on 05 February 2014 - 09:55 AM, said:

Well, I can see why someone makes that assumption.
But, seeing as we never had a "Remaining" indicator before, I can also understand the assumption of topicstarter.

Thanks for confirming, FullMetalGC.

There was an indicator telling you how much time was left. The format was days and would be displayed right next to the activate button after activation of premium time.

Edited by GoldenFleece, 05 February 2014 - 10:10 AM.

[Sapstengel]

Like you say it is only visible to those whom activated at least once.
Topicstarter states he didn't activate his premium time.

Is it so hard for you to imagine his situation and doubts?

[MountainCopper]

Sapstengel, on 05 February 2014 - 10:24 AM, said:

Like you say it is only visible to those whom activated at least once.
Topicstarter states he didn't activate his premium time.

Is it so hard for you to imagine his situation and doubts?

Yes, forgot about the 1st post.

[Fabian Wrede]

There is no option to activate premium time with MC

[NakedSquirrel]

Ok thanks.

Patch notes just said you couldn't activate premium time yet. I wasn't sure if that still had anything to do with the counter.

[Durant Carlyle]

Karl Wrede, on 05 February 2014 - 11:04 AM, said:

There is no option to activate premium time with MC

Premium Time is sold for MC under Store > Boosters.