71 replies to this topic

[Stainless Steel]

I just tried buying the founders pack, and the Ultimatepay site was rejecting my Australian Credit card.

"No problem, I'll log into Paypal and go there". Paypal accepted the transaction, went back to the ultimatepay site, and an error popped up saying "Transaction declined" - even though Paypal just accepted the transaction.

Meanwhile, my bank account shows this :

Edit : Looks like it was a Credit card Hold rather then an actual transaction. It's now dropped off my online statement.
Paypal confirms
Status: Cancelled The seller cancelled this payment, and the money has been returned to your account.

Edit 2 Put my CC details through the Normal Playspan interface this time, lets see if that works.

Edit 3 : Yup, took about an hour to get processed

Edited by Stainless Steel, 19 June 2012 - 10:37 AM.

[Greyfish7]

mine was cancelled by seller, US Paypal Smart Connect payment.

maybe the system is just flooded with demand? hopefully?

[Tymanthius]

The servers are swamped. Expect hiccups. Hang on to your transaction receipts & what not. If you haven't gotten an email in a few hours confirming your purchase from MWO, then contact support.

This is to be expected in the first hour, sadly.

[Teralitha]

Great, I entered my card info twice, since it failed the first time, I better not be getting charged twice.... no emails. No confirmation of sale, nothing.

[CW Roy]

My payments keep getting held, rejected, cancelled, etc.

TAKE MY $120.

[Ssturmm]

had issues the first time i tried it said my email was in use and i had to relog. i reloged and it went through.

[B B Wolfe]

You know, I think I'm going to go to paypal and cancel everything...

[Zarax]

You should get an email with something like this:

Account Name: Zarax
Description: From NONE to LEGENDARY
Payment Method: CH
Amount: USD$120.00
Transaction Date: Tuesday, June 19 2012

[dragoon354]

Yeah im running into the same issues. Driving me nuts.

[OperationExodus]

I guess I got in before the massive wave hit :/

[Dapper Raccoon]

Ditto, CC declined and paypal says order cancelled by seller....

[Gunsmithy]

Payment went through, but I seemingly got nothing from it as well. I imagine it's just lag though. The site was pretty laggy just getting to the page to buy it. XD

Also posting to test if the forum insignia shows up. That would determine it.

[Gendou]

I tried twice. My PayPal account says 'Cancelled by Seller' on both. Nothing showed up in my bank.
I'm going to assume that they're swamped, so I'll just try again a little later.

[Blackstone]

Paypal keeps canceling the order for me as well.

[ZaRaK]

i paid with paypal 20mins ago.. i didnt get anything... just 1 paypal mail what says "thx for paying"..

[Mara Kaid]

Hmm hope this works well.

[GHQCommander]

Don't worry about it all will be fine

[Boarneges]

Cancelled at first, went through on the second attempt. It'll probably work fine as soon as things calm down a little.

[Gnuz]

Y U NO TAKE MY MONIES!!! AAAARG1010101010

More seriously though, I didn't stay awake 'till 0300 local for this.

Card declined, PayPal cancelled. I *hope* this is just due to load

[SinJinn]

Honestly, what is the rush? We won't be able to play until August anyways (coming from the guy who's payment went through
?