71 replies to this topic

[WardenWolf]

I had trouble after purchasing a pack on my brother's account (he doesn't have a CC or PayPal) and then trying to purchase mine right after. The behavior triggered the merchant's security system, and I had to call in to get it cleared. I recommend doing the same if you continue to have trouble.

[xti]

was the same for me, paypal confirmed the payment and then it took about 15 minutes for my account to update on mwo.
good luck everyone

[Reinholt]

Tymanthius, on 19 June 2012 - 09:20 AM, said:

The servers are swamped. Expect hiccups. Hang on to your transaction receipts & what not. If you haven't gotten an email in a few hours confirming your purchase from MWO, then contact support.

This is to be expected in the first hour, sadly.

Checking email now, and posting this to see if my tag shows.

[illyrian]

Ya I just tried twice with CC and I know Ultimate takes my CC as i did pay once for WoT So think I will wait for an hour or two before trying again and if nothing then a full day wait

[WolfnCub]

Reason I dislike Playspan.

[Zukov]

LAAAAAG, type type type, rejected, LAAAAAAg type type type rejected, rinse and repeat. YEAH It goes through, but wait, my account shows 3 charges, DOH.

[Moppelkotze]

Paid twice as much as for Battlefield 3 - better be worth it.
Paypal says payment is authorised ... so I'll wait ...

[B B Wolfe]

God, I hope I didn't just buy 6 Legendary packs...

[Russ Bullock]

Yah hang tight guys, seems Playspan is getting bottlenecked...all should be straightened out soon.

Yah hang tight guys, seems Playspan is getting bottlenecked...all should be straightened out soon.

[Lon Harbinger Nolan]

The other denied charges should either disappear tr have the equivilent of a switchback notice posted regarding them on your bank account. Kept happening to me a few times trying to get the legendary pack, all money was refunded even though it tried to show up and charge me and paypal sent an e-mail saying payment was authorised.

[Russ Bullock]

Yah hang tight guys, seems Playspan is getting bottlenecked...all should be straightened out soon.

[BenEEeees VAT GROWN BACON]

Same thing happened to me, paypal reads "cancelled" but money's not been refunded.

[Johnny Reb]

My payment went through now just waiting to see if the site shows my badge. Also yahoo mail is down for me so can't check my email.

edit: yay my badge is showing now!

Edited by Johnny Reb, 19 June 2012 - 09:54 AM.

[CW Roy]

Had issues with mine, credit card peoples called me because of all the charges/rejections, had to fix that, tried again, ba-boom. Let's see that tag.

[Frostshock]

This is one of those "shut up and take my money" moments, and you have to keep on trying to give em your $120...

[Carrdova]

Ya, I got paypal confirmation but no confimation from MWO and my account has not updated at the tme of writing. First attempt was "cancelled by seller", second one went through though. Paypal status is payment completed.

[Dexter Tripod]

Payment went through and finally got a confirmation email from MWO about 20-30minutes later. I'd say servers are being swamped all over so hopefully it will work for everyone soon.

[Dies lrae]

Teralitha, on 19 June 2012 - 09:22 AM, said:

Great, I entered my card info twice, since it failed the first time, I better not be getting charged twice.... no emails. No confirmation of sale, nothing.

oh god..

i entered mine about 4 times.. i just wanted to throw away my monies... but it kept having an error so I paypal'd it.

oh god..

*mashes F5 key threw key board looking for statements*

[Moppelkotze]

Yes! Just need to wait a few minutes Everthing's fine.

But ... what name will be in the credits?

[Dorsal Spine]

I had to switch cards as well. I'll keep an eye on my bank statement. Posting here to see if my icon changed.