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Free 7 Day Premium Time Error


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#1 LoadedGun87

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Posted 21 February 2014 - 09:24 AM

Hi, everyone. I have trouble with activation 7 Day Premium Time. When I activated code "HAPPYHOLIDAYS", I saw following message like: "Your code was redeemed successfully. Thank you, and enjoy your content!" but premium time didn't added in game client and in Redemption History status: not redeemed(((
It was Feb.4th after UI 2.0 patch was installed.

What did I do wrong or did the activation time was ended?

And can I still get this bonus now???
Tnx.

#2 Durant Carlyle

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Posted 21 February 2014 - 10:06 AM

You're going to have to contact Support via E-mail to see exactly when the offer ended. I would think that something for Christmas would be long over by February, but I could be wrong.

#3 Bront

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Posted 21 February 2014 - 10:14 AM

View PostDurant Carlyle, on 21 February 2014 - 10:06 AM, said:

You're going to have to contact Support via E-mail to see exactly when the offer ended. I would think that something for Christmas would be long over by February, but I could be wrong.

As long as you had an account at that time, it still works.

#4 Lusankya

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Posted 21 February 2014 - 10:16 AM

Don't you have to activate it in game using the activate button?

#5 LoadedGun87

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Posted 21 February 2014 - 01:35 PM

View PostLusankya, on 21 February 2014 - 10:16 AM, said:

Don't you have to activate it in game using the activate button?

I searched activate button... but didn't found

#6 DEMAX51

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Posted 21 February 2014 - 01:40 PM

Could be wrong, but pretty sure you had to redeem the code before January 31st.

#7 Cest7

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Posted 21 February 2014 - 04:03 PM

Pretty sure it expired...

#8 LoadedGun87

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Posted 24 February 2014 - 12:57 PM

All right! ACTIVATE button already added)





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