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Clans - Please Clearify The Rewards


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#1 Onlystolen

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Posted 29 January 2014 - 07:31 AM

Most of the rewards are very simple and straight forward, but then I have come to the Coffee Cup.
"1 cup per package purchased" Does that mean we receive 1(one) cup with the Legendary Overlord badge (something that Still has not been handed out after the Phoenix Package) or you will receive 2(two) cups, 1(one) per package you have previously purchased. 1 for the founders 1 for the pheonix?

This thread is starting now because of this one :

http://mwomercs.com/...rlord-proj-phx/

The lack of clarification is having potential customers second guess whether or not they want to buy the package. I too was under the impression that Phoenix buys would receive an in game badge like the founder where they could be instantly recognized like the founders. It would seem if you are handing out 2 cups, one for the each of the previous packages you are going back on your word for the in game phoenix badge.

If this issue could be cleared up, what would be superb.(coffee cup)

Edited by Onlystolen, 29 January 2014 - 07:33 AM.


#2 Bhael Fire

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Posted 29 January 2014 - 09:44 AM

Phoenix badges should be in on the Feb 4th patch; they needed to wait until UI 2.0.

#3 RapierE01

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Posted 29 January 2014 - 11:30 PM

my question is if i have bought a Package today does that mean i get every stage of the Loyality Update because of the 30st Januar is before all the upcomming dates?

Edited by RapierE01, 30 January 2014 - 03:27 AM.


#4 Unnatural Growth

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Posted 30 January 2014 - 01:52 PM

I hear crickets chirping...

Hey PGI:

Posted Image

:D

#5 Durant Carlyle

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Posted 01 February 2014 - 02:06 AM

View PostOnlystolen, on 29 January 2014 - 07:31 AM, said:

Blah

I don't see where the confusion is coming from.

You get one coffee cup per package purchased.

You did not purchase a Founder package but you did purchase a Phoenix Overlord package. That means you get one coffee cup with a Phoenix Overlord logo on it.

I purchased a Legendary Founder package and a Phoenix Overlord package. That means I will get one coffee cup with a Legendary Founder logo on it and one coffee cup with a Phoenix Overlord logo on it.

Somebody who bought Elite Founder and Phoenix Talon will get two cups, one with each logo on it.

And yes, the Phoenix in-game badge needed to have UI2.0 for full functionality. We will get them with the next patch or two. IIRC, you'll be able to display either the Founder badge (assuming you have one) or the Phoenix badge.

View PostRapierE01, on 29 January 2014 - 11:30 PM, said:

my question is if i have bought a Package today does that mean i get every stage of the Loyality Update because of the 30st Januar is before all the upcomming dates?

You bought before any of the cutoff dates, so yes you will get all of the monthly rewards.

Edited by Durant Carlyle, 01 February 2014 - 02:07 AM.


#6 somenothing

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Posted 04 February 2014 - 06:15 PM

View PostDurant Carlyle, on 01 February 2014 - 02:06 AM, said:

You bought before any of the cutoff dates, so yes you will get all of the monthly rewards.


Hoping somebody could officially confirm this please?

#7 Durant Carlyle

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Posted 04 February 2014 - 11:46 PM

View Postsomenothing, on 04 February 2014 - 06:15 PM, said:

Hoping somebody could officially confirm this please?

Uhhh...

If you purchase today, it's February 5th. That's before February 28th. That's before March 31st. That's before April 30th. That's before May 31st. And that's before June 16th.

That means you get ALL of the monthly rewards.

There is no need for official confirmation.

You would also get a coffee cup with the Overlord logo on it.

#8 somenothing

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Posted 05 February 2014 - 06:58 AM

View PostDurant Carlyle, on 04 February 2014 - 11:46 PM, said:

Uhhh...

If you purchase today, it's February 5th. That's before February 28th. That's before March 31st. That's before April 30th. That's before May 31st. And that's before June 16th.

That means you get ALL of the monthly rewards.

There is no need for official confirmation.

You would also get a coffee cup with the Overlord logo on it.

i really hope it's not a flavor of the month kinda deal =) hence the skeptism

#9 anfadern

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Posted 06 February 2014 - 09:24 AM

View PostDurant Carlyle, on 01 February 2014 - 02:06 AM, said:

I don't see where the confusion is coming from.

You get one coffee cup per package purchased.

You did not purchase a Founder package but you did purchase a Phoenix Overlord package. That means you get one coffee cup with a Phoenix Overlord logo on it.

I purchased a Legendary Founder package and a Phoenix Overlord package. That means I will get one coffee cup with a Legendary Founder logo on it and one coffee cup with a Phoenix Overlord logo on it.

Somebody who bought Elite Founder and Phoenix Talon will get two cups, one with each logo on it.

And yes, the Phoenix in-game badge needed to have UI2.0 for full functionality. We will get them with the next patch or two. IIRC, you'll be able to display either the Founder badge (assuming you have one) or the Phoenix badge.


You bought before any of the cutoff dates, so yes you will get all of the monthly rewards.


OK so are the coffee cups real, virtual or both Mr know it all?
:)
Please Clearify The Rewards thnx

#10 Durant Carlyle

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Posted 06 February 2014 - 11:45 AM

View Postanfadern, on 06 February 2014 - 09:24 AM, said:


OK so are the coffee cups real, virtual or both Mr know it all?
;)
Please Clearify The Rewards thnx

You're kidding right?

Look at the Clan page. Mouse over the Loyalty Reward. See the phrase "Cockpit Item: Coffee Cup" in green letters.

If you are...
Neither Founder nor Phoenix: You get no coffee cup cockpit items.
Founder but not Phoenix: You get one coffee cup cockpit item. It will have your Founder logo.
Phoenix but not Founder: You get one coffee cup cockpit item. It will have your Phoenix logo.
Founder and Phoenix: You get two coffee cup cockpit items. One will have your Founder logo, the other will have your Phoenix logo.

Note that you can only get the rewards if you purchase some form of Clan pack.

#11 dario03

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Posted 08 February 2014 - 09:15 PM

So was there a January bonus (that doesn't show now that its after January) or is February the first bonus?

#12 Sephlock

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Posted 08 February 2014 - 09:43 PM

View Postdario03, on 08 February 2014 - 09:15 PM, said:

So was there a January bonus (that doesn't show now that its after January) or is February the first bonus?
Pretty sure Feb is the first bonus.

#13 Uncle Totty

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Posted 11 February 2014 - 07:15 AM

View PostDurant Carlyle, on 06 February 2014 - 11:45 AM, said:

You're kidding right?

Look at the Clan page. Mouse over the Loyalty Reward. See the phrase "Cockpit Item: Coffee Cup" in green letters.

If you are...
Neither Founder nor Phoenix: You get no coffee cup cockpit items.
Founder but not Phoenix: You get one coffee cup cockpit item. It will have your Founder logo.
Phoenix but not Founder: You get one coffee cup cockpit item. It will have your Phoenix logo.
Founder and Phoenix: You get two coffee cup cockpit items. One will have your Founder logo, the other will have your Phoenix logo.

Note that you can only get the rewards if you purchase some form of Clan pack.

So in order to get your Founder and/or Phoenix coffee cup, you first need to buy a Clan pack. Why does this sound wrong to me?

#14 Greyfoxx

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Posted 11 February 2014 - 07:53 AM

View PostNathan K, on 11 February 2014 - 07:15 AM, said:

So in order to get your Founder and/or Phoenix coffee cup, you first need to buy a Clan pack. Why does this sound wrong to me?


It is a reward for customer loyalty. If you have consistently paid to play the game then they are rewarding your business with a small trinket. It isn't a major game changing thing if you missed out on it. It is a small thank you for continuing to support the game. There is absolutely nothing wrong with it.

#15 Uncle Totty

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Posted 11 February 2014 - 09:03 AM

View PostGreyfoxx, on 11 February 2014 - 07:53 AM, said:


It is a reward for customer loyalty. If you have consistently paid to play the game then they are rewarding your business with a small trinket. It isn't a major game changing thing if you missed out on it. It is a small thank you for continuing to support the game. There is absolutely nothing wrong with it.

"If you want to be rewarded for what you gave us in the past. You first need to give us something now." Not much of a reward if you ask me. (Then again, it is just a dumb cockpit item any way.) :)

#16 Gas Guzzler

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Posted 11 February 2014 - 09:13 AM

View Postsomenothing, on 04 February 2014 - 06:15 PM, said:


Hoping somebody could officially confirm this please?


He is correct. I emailed MWO support asking that precise question.

#17 zhajin

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Posted 12 February 2014 - 10:37 AM

if you are basing your purchase on how many coffee cups you get then something is seriously wrong with you. its just a coffee cup graphic that only you will ever see.

on that note when do I get my loyalty point bonus?

#18 JudgeDeathCZ

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Posted 12 February 2014 - 01:34 PM

View PostGreyfoxx, on 11 February 2014 - 07:53 AM, said:


It is a reward for customer loyalty. If you have consistently paid to play the game then they are rewarding your business with a small trinket. It isn't a major game changing thing if you missed out on it. It is a small thank you for continuing to support the game. There is absolutely nothing wrong with it.

I had no money back in Close Beta and I bought Phoenix+Saber and I will probably buy whole Clan pack(we can re-distribute armor->no more 4t armor on 35t mech YEY!!!) means I am not loyal enough?Kinda disappointing...

And I have to buy smthing each month to get all rewards?

Edited by JudgeDeathCZ, 12 February 2014 - 01:39 PM.


#19 Gremlich Johns

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Posted 12 February 2014 - 04:51 PM

Yeah, like I want all that garbage cluttering up my cockpit.

#20 sabujo

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Posted 13 February 2014 - 03:31 AM

View PostJudgeDeathCZ, on 12 February 2014 - 01:34 PM, said:

And I have to buy smthing each month to get all rewards?


If you are referring to the month rewards, no.
If you buy the cheapest package (uller) you get ALL the monthly rewards instantly (if done before 28th February). I believe is something similar to the early bird campaign for the Phoenix Package.





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