Rebas Kradd, on 29 March 2014 - 02:16 PM, said:
You're standing on two technicalities here. One is beta. .....
It's not a technicality. It's a fact. Whether it's degrees of beta or an open product for sale, taking the tag off is a method of managing expectations. They chose (forced or not by IGP) to remove the tag, thus they set a certain level of expectation. I think you need to reread what I wrote earlier to determine what exactly you are arguing with me about.
PGI is terrible at managing expectations and over promising at this point. Simple as that. The F2P model in your argument is an excuse to prematurely publish an unfinished product and then you complain that customers "should know better?" That's horrible marketing, horrible customer service and horrible in terms of product/service development. Companies FAIL because of this logic here, of blaming the customer. I'd rather PGI did not fail but they are on that glidepath.
Rebas Kradd, on 29 March 2014 - 02:16 PM, said:
Second. We may be paying customers at this moment, but you were investors at the time PGI was making their promises.
Rebas, this is completely untrue. Are you relatively new to MWO? I'm not going to go back and demonstrate every single time PGI has promised something AFTER the Founders investment period until now, but you really are fabricating here. It's factually untrue.
PGI routinely said something and "changed their mind." And I'm not just talking about timelines or predictions. I'm talking about how the game is marketed, how the Devs attempt to portray it etc. They over promise routinely on what they are going to provide and while they no longer tell you a date (so that can at least reduce the backlash over that) they imply or promote concepts that do not come to fruition.
FFS they selling Clanpacks with almost zero explanation of how they will operate within the game. There's simply no excuse for that kind of behavior. It alienates customers and they will continue to badmouth the company, making it harder and harder for them to survive.
If they cannot attract new paying customers, how will they generate the funds to continue? More ill-defined, ill-thought out options (see Clanpacks) that come across as money grabs which further piss off customers and drive more away? It's a simple death spiral to do that.
People don't come at these opinions just from a mob mentality Rebas. There are plenty of objective, interested parties here that actually base their comments on more than rants and hyperbole, so don't discount peoples' opinions on the state of the game as mere uninformed rants, if you're not seeing all of the same things they are.