2 replies to this topic

[SNobleJr]

So, I've just noticed that a couple of days ago, I accidentally permanently unlocked a camo pattern for my Griffins, instead of buying a single use pattern. While I suspect that such in-game purchases are non-refundable and I'll just have to live with losing that MC, I thought it'd be safer to ask first, just in case. Does anyone have any reliable info concerning this?

[Redshift2k5]

You can generally collect one "oops" refund from Support. It certainly would not hurt to ask and they certainly are capable of reversing such a purchase afaik, but of course then you may be hampering yourself if you make a similar but more expensive error in the future. The error seems to be 100% yours so you would have no ground to argue, but they may be willing to accept a polite request.

[HammerMaster]

Support has been very good to me in the past. Email them. State your case. I will say if you have used it for a while, they may not be so lenient. My own example: I used my Protector too long when I told them I hated it. No refund. I accidentally purchased a module for MC. Didn't use it. Asked them right away. They refunded the next day, stating no more "oopses". Hope this helps.

Edited by HammerMaster, 28 March 2014 - 08:12 AM.