8 replies to this topic

[braydin119]

i recently downloaded MechWarrior and know when I try to run it loads up and crashes while it loads my login. I was wondering if anyone had anything that could help me?

[Koniving]

Were there any errors, if so can you mention them?
If the issue was download related, this repair tool can help fix it.
Did you meet the minimum requirements for the game?
Are you playing on a laptop? Please note an "Intel HD Graphics" is not actually a graphics card and can barely run the game.
How hot is your machine getting? Just running MWO will raise your computer's graphics card temperature by around 10 degrees celsius (Battlefield 4 barely raises my graphics temp by 4 degrees). Be sure it is well ventilated and cooled.

If you cannot find the help you need here, try sending information (The crashdump.dmp file in Drive:\Location\Mechwarrior Online\USER\ ) to support@mwomercs.com along with a DXDialog.txt (open DX Dialog.exe in the Start Search menu of Windows; "Save all information" to a txt file, submit it with the email).

Also if you are not using Windows... no help can be given. This game isn't meant to work on Linux or a Mac O/S. It'd take someone really special to figure out how to fix the emulation of the game.

[braydin119]

I can play many other games on this machine, it is a laptop but I can run games like world of tanks in high settings with 40+ fps my laptop dosent get really hot. I have tried to use the repair tool but it says it isn't finding anything

[IraqiWalker]

I recommend you contact support and file a ticket, the address is :
support@mwomercs.com

[braydin119]

ok thanks

[IraqiWalker]

Also, once you get the game going, I would love to drop with you and help you learn the ropes.

[Koniving]

Remember that World of Tanks is a game engine designed for what it's doing with very slow movement.
MWO is using the game engine of a first person shooter, to do to-scale battlemechs, pushing a system only designed to render high details out to 300 meters at the most to push 2,000 meters, and then forcing most of the load on the processor and not the graphics card.

This game has some issues that make it very unnecessarily taxing on higher end computers, and almost equally taxing on lower end computers at the lowest settings.

Honestly I think the Arma 3 engine would have handled this game better. But it wasn't around back then. Frostbite might do pretty good. But definitely believe Unreal 3 engine would have been boatloads better at this.

[IraqiWalker]

Koniving, on 02 April 2014 - 12:03 PM, said:

Remember that World of Tanks is a game engine designed for what it's doing with very slow movement.
MWO is using the game engine of a first person shooter, to do to-scale battlemechs, pushing a system only designed to render high details out to 300 meters at the most to push 2,000 meters, and then forcing most of the load on the processor and not the graphics card.

This game has some issues that make it very unnecessarily taxing on higher end computers, and almost equally taxing on lower end computers at the lowest settings.

Honestly I think the Arma 3 engine would have handled this game better. But it wasn't around back then. Frostbite might do pretty good. But definitely believe Unreal 3 engine would have been boatloads better at this.

Your hardware knowledge never ceases to amaze me.

[Koniving]

IraqiWalker, on 02 April 2014 - 02:26 PM, said:

Your hardware knowledge never ceases to amaze me.

I play both, got a friend that's been helping me with overheat issues (entirely related to MWO nothing else brings my computer temps up so high), and the rest of that info is straight from the devs themselves in the October to December 2012 time frame. Most of what they said still hasn't changed much (but it used to be worse).

Also got the other games/engines. Arma 3, I admit, lets me see out to 10,000 meters (farther than MWO does) with a lot more detail and scales the detail quite amazingly well... and it runs cooler too which means it isn't quite so heavy on my processor (the graphics card runs about the same temp though; but damn if you saw it you wouldn't be surprised).

Also I've seen at least one server supporting 100 players, with vehicles and the like. It's a simulation engine, and with player count scaled down and the rest there the only problem with it is that the whole thing is Ukrainian and difficult to learn and work with even though its got mod tools in English. That and animation jumps. Big problem. It doesn't bleed some animations together too well.