7 replies to this topic

[Ronald McDonald]

Hi,

i want to cancel my preorder and have no clue how its done. Please help.

Thx

Ronald

[TercieI]

Email support@mwomercs.com and ask.

[Ronald McDonald]

TercieI, on 18 May 2017 - 11:37 AM, said:

Email support@mwomercs.com and ask.

thx. thats all? just saying i want to cancel and my money back?

[Rogue Jedi]

Ronald McDonald, on 18 May 2017 - 11:41 AM, said:

thx. thats all? just saying i want to cancel and my money back?

I believe so, but cannot confirm as I have never done so myself

[Koniving]

Ronald McDonald, on 18 May 2017 - 11:41 AM, said:

thx. thats all? just saying i want to cancel and my money back?

Yes. Specifically:
billing@mwomercs.com
And include the preorder that you are trying to cancel.

Side note: If the preorder released, it's too late.

[TercieI]

Ronald McDonald, on 18 May 2017 - 11:41 AM, said:

thx. thats all? just saying i want to cancel and my money back?

Sorry for delay. Yes. PGI's support folks are amazing. I just did this and got a refund on all my preorders within half an hour.

[DoctorDetroit]

TercieI, on 18 May 2017 - 02:38 PM, said:

Sorry for delay. Yes. PGI's support folks are amazing. I just did this and got a refund on all my preorders within half an hour.

Was it good enough support service to convince you to buy another mech pack?

[Ronald McDonald]

thx for all the answers

yes, right contact was
billing@mwomercs.com

annihilator pack was instantly removed from my account while for the money i had to wait almost 3 weeks....and on top of that im back in the f2p matchmaker pattern..

cheers