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Server Connection Lost

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#21 MischiefSC

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Posted 26 April 2014 - 12:25 AM

View PostBhael Fire, on 25 April 2014 - 11:11 PM, said:

Had one game tonight where the server crashed and tossed everyone.

Otherwise, my pings have been pretty normal.

However, my matches have been horribly unbalanced tonight, most of which ending in 12-0 wipes.


Sorry. I'll try to stop shooting everyone.

#22 Randalf Yorgen

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Posted 26 April 2014 - 03:40 AM

I've seen a marked increase of server side issues since they took the servers down for a few hours to work on them. Rubber banding, higher pings, hic-ups when two mechs get to close together, lag time between pressing the fire button and the weapon actually firing. It's not all the time but it is every day and it is more than just one drop out of 20. My ping is usually around 45 (used to be 29 before they did their thing), I have an 8 core processor and 16 gigs of ram with a very good (no longer top of the line) video card. Can't say I'm impressed with their apparent minimalistic approach they seem to have adopted over the last year but that is their pattern it seems. Put out a fix that hasn't been completely tested and then move at the speed of sloth to fix it, if at all.

#23 Opus

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Posted 26 April 2014 - 06:05 AM

View PostIron Mouse, on 25 April 2014 - 10:07 PM, said:

Well before you all stall screaming "PGI its your fault"... in actuality, chances are its one of the following when dealing with connection issue...

1.) Your router or ISP. I have had bad lag issues before, I turned off the router and rebooted. DING issue went away.
2.) If you have a bunch of PCs, Smartphones, Laptos, NetFlix.. whatever... all this going on at the same time on problematic hardware.. that can cause issue.
3.) Something is wrong with the Internet itself.. AKA the Chicago hub might be down or having issues. You may say bull because I can access the internet fine.. not so true.. the game may route through Chicago but your browser may route through Texas.
4.) Your type of connection could be the issue... satelite is impacted by weather.
5.) Your PC and/or Video card is overheating... YES a vid card running hot can cause what looks like server issues.
6.) Did your virus protection or a update just kick in?
7.) Finally... YES it could be PGI. However I would say from 6 years of MMOs that about 60 percent of the time its NOT the game company.

I dont know how many times I have seen bad performance in a game and ready to shoot the developer... come to find out there was a fiber cut 500 miles away.

MWO has been very stable for me for quite awhile... so I would say those having issues... its not PGI...


I have a fiber optic connection with 800mbs to 1gbs or better up,load and down...

And I still have the same issues, so what next mr fixit?

It Is Server side it is PGI's problem

#24 Fuzzbox

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Posted 26 April 2014 - 06:13 AM

View PostRENEGADEMOON, on 25 April 2014 - 08:21 PM, said:

Stability is an issue. I had to install a 64bit os to get this to work.


But this is a 32 bit game?

#25 Almond Brown

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Posted 26 April 2014 - 06:39 AM

View PostBishop Steiner, on 25 April 2014 - 09:02 PM, said:

3· attempts at drops. 3 Discos. Seems like I'll have days on end no issue, and then other times, like this.

Double checked everything my end. Stream movies, etc, just fine, 10 gb/s, etc. low ping. So seeing this seems to confirm my thought that PGIs servers are the source.


Wow. How did you manage to get a direct connection (1 hop) to PGI's backbone? Maybe your Route to PGI was routed differently from you Streaming?

No connection issues or bad pings. Game plays as always here. :)

View PostBishop Steiner, on 25 April 2014 - 10:36 PM, said:

Yes. Because dozens of us from around the world are all having the same issues with our routers and or video cards. Genius deduction!


Perhaps you don't understand the Internet very well. You just assume the worst and target PGI, as most due without actual facts to back it up.

View PostOpus, on 26 April 2014 - 06:05 AM, said:


I have a fiber optic connection with 800mbs to 1gbs or better up,load and down...

And I still have the same issues, so what next mr fixit?

It Is Server side it is PGI's problem


Wow. Another with a Direct connection to PGI's backbone. Do you even know how the Internet works ffs.? :(

#26 DSA Cassandra

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Posted 26 April 2014 - 08:34 AM

I have had this issue today. started about an hour into playing so...11am UK time. My internet is fine, only running this, ts3 and skype. It has been usually 1 game out of 3 or 4 I disconnect but it has also disconnected in mechlab as well. nothing was updating. It crashes even if i'm not running ts3. It is a wonderful sunny day. It could be a mid point issue or it could be PG's end in my non techy opinion.

#27 Bishop Steiner

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Posted 26 April 2014 - 08:43 AM

View PostAlmond Brown, on 26 April 2014 - 06:39 AM, said:


Wow. How did you manage to get a direct connection (1 hop) to PGI's backbone? Maybe your Route to PGI was routed differently from you Streaming?

No connection issues or bad pings. Game plays as always here. :)



Perhaps you don't understand the Internet very well. You just assume the worst and target PGI, as most due without actual facts to back it up.



Wow. Another with a Direct connection to PGI's backbone. Do you even know how the Internet works ffs.? :(

Or perhaps because common sense says otherwise?

If multiple individuals, from multiple part of the world, all using different computers, Internet Providers, servers, server paths, are experiencing an issue, and all are occurring when accessing ONE specific site server, is the probability that dozens of IP Servers are having an issue, or ONE?

I have all the diagnostic software (plus the stuff hardwired into my motherboard) to keep perfect watch and control over my own computer. No virus or Malware. No heat issues, in fact, I can run this game on max settings and my Computer laughs. And my monitor widgets are all in the green. I have re-routed through multiple different servers, same results.

We have people in the USA, People In Europe and Mexico all experiencing the same thing. The only commonality? All are attempting to access the PGI Servers to play MWO.

So no, good sir. If anyone doesn't understand the internet very well, it is obviously, YOU.

Post condescending, generic replies with ZERO ammo to back it up, expect less than pleasant responses.

#28 MischiefSC

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Posted 26 April 2014 - 11:27 AM

View PostBishop Steiner, on 26 April 2014 - 08:43 AM, said:

Or perhaps because common sense says otherwise?

If multiple individuals, from multiple part of the world, all using different computers, Internet Providers, servers, server paths, are experiencing an issue, and all are occurring when accessing ONE specific site server, is the probability that dozens of IP Servers are having an issue, or ONE?

I have all the diagnostic software (plus the stuff hardwired into my motherboard) to keep perfect watch and control over my own computer. No virus or Malware. No heat issues, in fact, I can run this game on max settings and my Computer laughs. And my monitor widgets are all in the green. I have re-routed through multiple different servers, same results.

We have people in the USA, People In Europe and Mexico all experiencing the same thing. The only commonality? All are attempting to access the PGI Servers to play MWO.

So no, good sir. If anyone doesn't understand the internet very well, it is obviously, YOU.

Post condescending, generic replies with ZERO ammo to back it up, expect less than pleasant responses.



To be fair, the highest odds are that it's an issue somewhere between PGI and a particular node. An issue at PGI would most likely result in 100% failure, or at least 100% failure on certain maps or matches. A change in performance for only a percentage of people is most likely an issue with whatever common node they come in from. To be fair they should probably be able to see that and address it but now I'd be getting into some big assumptions.

Can you blame PGIs ISP? Possibly. Based on percentage of content and bandwidth usage you're statistically better off blaming porn usage in Canada.

Then again, are you really going to be the kind of guy who blames porn?

#29 Bishop Steiner

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Posted 26 April 2014 - 01:09 PM

View PostMischiefSC, on 26 April 2014 - 11:27 AM, said:



To be fair, the highest odds are that it's an issue somewhere between PGI and a particular node. An issue at PGI would most likely result in 100% failure, or at least 100% failure on certain maps or matches. A change in performance for only a percentage of people is most likely an issue with whatever common node they come in from. To be fair they should probably be able to see that and address it but now I'd be getting into some big assumptions.

Can you blame PGIs ISP? Possibly. Based on percentage of content and bandwidth usage you're statistically better off blaming porn usage in Canada.

Then again, are you really going to be the kind of guy who blames porn?

Good point, although PGI does have a significant history of Server Stability issues. Especially post patch and maintenance downtimes. And generally speaking, when I am referring to a company, I probably am lazy because I feel their ISP is their problem, and if they are having bandwidth issues thus, they need to contact their ISP and sort it out. Because that is impacting their customers satisfaction, thus their income. I know when I had internet related businesses, I was the first person on the phone with my ISP, and would then post notices to my clientele, accordingly.

As for blaming Porn, well the fact that it was probably being streamed ON PGIs servers doesn't favorably dispose me toward that excuse, lol.

Edited by Bishop Steiner, 26 April 2014 - 01:12 PM.


#30 Bishop Steiner

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Posted 26 April 2014 - 09:28 PM

more of the bloody same tonight. Fine all day. Evening comes around, start getting CTDs. Talk to my mates in TWO different guilds, from the USA, Europe, New Zealand, etc, and many of them the exact same bloody thing.

Iron Mouse can stick his theory in a pipe and smoke it, cuz that sure the heck ain't user side issues. Couldn't even access MWO or MWT, yet could access literally anything else, stream movies, etc. It's got to be Server Side, or their ISP.

#31 MischiefSC

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Posted 26 April 2014 - 09:37 PM

Having no issues tonight. I would agree it's not likely to be your system but it's probably a node between you and them. My connection has been fine; same with everyone I'm dropping with.

Have you tried blaming premades? Or a political party?

#32 Bishop Steiner

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Posted 26 April 2014 - 09:54 PM

View PostMischiefSC, on 26 April 2014 - 09:37 PM, said:

Having no issues tonight. I would agree it's not likely to be your system but it's probably a node between you and them. My connection has been fine; same with everyone I'm dropping with.

Have you tried blaming premades? Or a political party?

would you feel better if I did?

BTW; can access other BC based things, just fine, such as a Govt site just to make you feel better about politcal parties.
http://www2.gov.bc.ca/

Edited by Bishop Steiner, 26 April 2014 - 09:55 PM.


#33 CycKath

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Posted 26 April 2014 - 09:59 PM

Was booted around 11pm Aus time 26th and couldn't access the game OR the MWO site until apx 4pm 27th?!?! Facebook confirmed not the only one too...

#34 Bishop Steiner

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Posted 26 April 2014 - 11:27 PM

View PostCycKath, on 26 April 2014 - 09:59 PM, said:

Was booted around 11pm Aus time 26th and couldn't access the game OR the MWO site until apx 4pm 27th?!?! Facebook confirmed not the only one too...

naw, it had to be your computer. Just ask Iron Mouse.

#35 Yurrid Howell

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Posted 26 April 2014 - 11:37 PM

View PostCycKath, on 26 April 2014 - 09:59 PM, said:

Was booted around 11pm Aus time 26th and couldn't access the game OR the MWO site until apx 4pm 27th?!?! Facebook confirmed not the only one too...


You were not the only one. Myself and a few others could not connect to the website and game server either from about the same time you mentioned until this morning again. From Netherlands, Mexico and Australia. Not sure if it was a PGI problem or a internet routing problem close to PGI because the rest of the internet worked just fine for everyone who I talked to.

#36 CycKath

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Posted 27 April 2014 - 01:23 PM

Definitely bad routing changes, can only access forms via unblocksit.es or vpn ;)

#37 DocBach

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Posted 27 April 2014 - 01:30 PM

Last couple days I've been getting dropped quite a bit. I figured it was the network I'm on (stuck on hotel wifi), because my TS goes wonky and disconnects me at the same time the MWO server kicks me. Maybe its not if its happening to other people?

#38 Bishop Steiner

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Posted 27 April 2014 - 01:42 PM

View PostDocBach, on 27 April 2014 - 01:30 PM, said:

Last couple days I've been getting dropped quite a bit. I figured it was the network I'm on (stuck on hotel wifi), because my TS goes wonky and disconnects me at the same time the MWO server kicks me. Maybe its not if its happening to other people?

well, the TS is probably a different story, but when all the IGP based stuff is non accessible or CTD, it should be a hint.

#39 Triordinant

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Posted 27 April 2014 - 01:43 PM

Got the "Server Connection Lost" message too. Was on Terra Therma with a cool 'mech so was I was looking forward to picking off some shutdowns. It was preceded by a long delay between when I pushed the zoom-in button and the view actually zooming in.

#40 DocBach

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Posted 27 April 2014 - 01:52 PM

For me it happens during the loading into match screen - my team mates report my ping 0 and my 'Mech being shown as having no pilot.





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