Sent 3 emails over the course of 1 month, I haven't gotten any response yet. What gives?
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Support Not Answering Ticket
Started by Level1Firebolt, May 26 2014 04:17 PM
3 replies to this topic
#2
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- 8,163 posts
Member
Posted 26 May 2014 - 11:48 PM
Did you send it to support@mwomercs.com?
Did you recieve the automatic response?
Did you recieve the automatic response?
#3
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- Overlord
- 53 posts
Member
Posted 27 May 2014 - 07:10 AM
I sent to that email, but did not get a response (automatic or otherwise). I'm also using the correct email tied to my MWO account.
#4
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- Overlord
- 53 posts
Member
Posted 27 May 2014 - 07:16 AM
I've found the problem.
I have 2 accounts, and I switched the emails a few months ago via this site. My MWO profile page lists my email correctly, but apparently something on PGI's end hadn't made the switch. So my support emails were being sent back to my alt's email, which I never check.
I have 2 accounts, and I switched the emails a few months ago via this site. My MWO profile page lists my email correctly, but apparently something on PGI's end hadn't made the switch. So my support emails were being sent back to my alt's email, which I never check.
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