3 replies to this topic

[Han Turaya]

Weird bug with new patch. Seems like odd times when I tried to log in, the client disable my internet connection. A cant connect message appear and lost all internet connection until I close the client. Anyone had this problem? I'm playing with Alienware M17x R4.

[Marvyn Dodgers]

Have you

(1) Run the repair tool
(2) Submit a support ticket with a DXDiag and Omicron log attached.

Good luck with resolution.

[Han Turaya]

I've ran the repair tool already. Gonna try and submit a ticket as suggested and see where the problem came from. Thanks.

[blakeyrat]

If it makes you feel better, I have the exact same problem. 100% of the time when dropping into a game.

EDIT: some details that might help narrow this down:

ISP: Comcast, Everett, WA area

Windows 8 64-bit
Linksys USB Wifi dongle
Linksys E3200 router
Motorola SB1200 cable modem

The computer has a second (wired) network card, connected to an Xbox One with Internet Connection Sharing turned on.

I just tried this again, and I noticed that a YouTube video I had playing also froze-up while the "connecting" spinner was spinning, even though it had several minutes of video buffered. So it locks-up my internet connection and a playing video-- not even sure if those two things are related.

I haven't played in months. Just reinstalled today, so there's no install corruption issues.

Edited by Mecha Gamera, 07 June 2014 - 02:07 PM.