20 replies to this topic

[Alexander Garden]

Hey everyone,

Apologies for the delay on this. Right now we’re trying to compile as much information as we can regarding the persistence of the Memory Allocation Error. If anyone is still experiencing this problem, please submit a support ticket to support@mwomercs.com with the heading “Memory Allocation Error”.

Please attach the results of a DirectX Diagnostic to the e-mail, along with a copy of the Omicron.log file located in your \MechWarrior Online root folder. Please also provide any further details you can about the circumstances under which the error occurred, such as how often it occurs, and any workarounds or fixes you may have attempted.

How to obtain and attach a DxDiag
- Press Windows Key + R
- Type DxDiag
- Click Save All Information. If prompted about WHQL drivers, click no.
- If the Save All Information button is not present, simply click on Run (32/64 bit)DxDiag. The Save All Information button will appear after the diagnostic.
- Log file location: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatcherLogs
- Attach the file to your support ticket e-mail. Please do not copy/paste the contents in the body of your message as it will get truncated.

Please direct any further discussion on this topic to the pinned post located here: http://mwomercs.com/...ocation-errors/