Nikolai Lubkiewicz, on 24 June 2014 - 01:08 PM, said:
Please try to specify your experiences under each of the applicable contexts.
- Solo Queue (Solo)
- Solo Queue (2-4 person)
- Group Queue (2-4 person)
- Group Queue (5-10 person)
- Group Queue (12 person)
Solo Queue: First off, it's silly to call it a "Solo" queue when you allow groups in it. Second, even with only one group per team, that's enough to completely mess up the Solo queue's Elo matching. The game needs a dedicated Solo ONLY queue for players that DO NOT WANT TO PLAY WITH/OR AGAINST GROUPS. This is a long over-due feature that your casual players desperately want...and have been begging you for. Allow players to select in their preferences if they ONLY want solo matches.
Groups (2-11) + Solo Queue: Just like we have now, but no restriction on the number of groups per team. Try to balance group sizes and number of groups on a 1:1 basis (e.g. if one team has a 5-man premade, then other team will as well. If one team has three groups of 3 players then the other team will too, etc.). Any empty slots are filled in with players that have not opted to play in the Solo Only queue. Give Solo players a C-bill bonus (for "Hazard Pay") each time they launch into a match with groups.
Groups (12): Just like we have now. 12-man premades only, no solo players.
Summary
Ultimately, casual solo players need to have the best chances to get matched with equally skilled players, so that there's more granularity with matchmaking. This will keep them from rage-quitting and never coming back.
Groups make up for disparities in skill with teamwork. They have an advantage over solo players, regardless if they use that advantage or not. It's not fair to force solo players to play with or against groups of any size.