26 replies to this topic

[Delas Ting Usee]

I've sent tickets to support before with screen shots attached.
Got the responding email but I was wondering what happens to the offending teamkill party?
Does he get a warning?
A mere slap on the wrist?
Gets ban and thus start a different account and proceeds to do the same?
Does PGI keep track of a players ISP address and ban that?
Just curious?

[nehebkau]

Delas Ting Usee, on 26 July 2014 - 08:06 PM, said:

I've sent tickets to support before with screen shots attached.
Got the responding email but I was wondering what happens to the offending teamkill party?
Does he get a warning?
A mere slap on the wrist?
Gets ban and thus start a different account and proceeds to do the same?
Does PGI keep track of a players ISP address and ban that?
Just curious?

The e-mail you get back from PGI says that they can't talk about what actions are happening ... but I'm sure that there is a sliding scale of what they do depending on how often they do it -- first step being to 'watch' the individual. They couldn't go around banning everyone who TKs once -- too much room for error (like 1 match a long, long time ago I accidentally hit my F1 key (bound to artillery strike) when we were on a cap and artied myself and 3 of my team-mates 2 of which died.)

[JediPanther]

No idea. I reported one once and got the same email saying they were looking into it and consider the issue resolved. I have yet to see the person I reported since then so I assume they were baned. They have all the weapon fire hit/miss data so they probabily look to see if it wasn't caused by frendily fire or alt-tabing into the game first.

[9thDeathscream]

JediPanther, on 27 July 2014 - 09:45 AM, said:

No idea. I reported one once and got the same email saying they were looking into it and consider the issue resolved. I have yet to see the person I reported since then so I assume they were baned. They have all the weapon fire hit/miss data so they probabily look to see if it wasn't caused by frendily fire or alt-tabing into the game first.

Do you rekon they keep a log of all that? And if so for how long? I doubt they have time to really look into
Tks unless there have been multiple reports of the same player.

[Willard Phule]

If you get reported, the GM will send you an email advising you that you have been reported for teamkilling.

As long as you respond appropriately, you will get off with only a warning.

Appropriate responses include, but are not limited to:

- I "Alt-Tabbed" back to the game and accidentally shot him, I'm sorry.
- He/She walked in front of me, it simply wasn't my fault. I'm sorry.
- He/She wasn't there when I shot. It must have been a lag/HSR issue. I'm sorry.
- He/She shot me first, if I hadn't returned fire, I would have been the one reporting him/her. I'm sorry.

Basically, it boils down to making a plausible excuse and apologizing. Because, let's face it, as long as you've spent money on this game, they're not going to ban you. PGI is concerned about fair gameplay far less than they are about their revenue. You might reverse charges on that $500 clan pack you purchased if they censure you for anything.

nehebkau, on 27 July 2014 - 08:09 AM, said:

The e-mail you get back from PGI says that they can't talk about what actions are happening ... but I'm sure that there is a sliding scale of what they do depending on how often they do it -- first step being to 'watch' the individual. They couldn't go around banning everyone who TKs once -- too much room for error (like 1 match a long, long time ago I accidentally hit my F1 key (bound to artillery strike) when we were on a cap and artied myself and 3 of my team-mates 2 of which died.)

Consider the fact that the "new" matchmaker for the solo queue does not separate players based on their Elo scores...it simply puts more new players in for you to carry if you have a decent one.

New players = accidental team kills. More new players = more accidental team kills. Report them all you like, odds are fairly good that nothing will be done to them...especially if they've dropped cash on the game. Cynical as it sounds, it's the reality of a F2P game that's into cashgrabs.

[divinedisclaimer]

Two day ban and a first warning, if you do it a lot. Before I even knew the game was recording "stats" I used to use my teammates for target practice when conquest inertia was about to finish the game no matter what else would happen.

I guess people take video games very serious nowadays.

[Yumemi79]

Delas Ting Usee, on 26 July 2014 - 08:06 PM, said:

I've sent tickets to support before with screen shots attached.
Got the responding email but I was wondering what happens to the offending teamkill party?
Does he get a warning?
A mere slap on the wrist?
Gets ban and thus start a different account and proceeds to do the same?
Does PGI keep track of a players ISP address and ban that?
Just curious?

Is this your first Online Shooter? ^^

[Soulscour]

Yumemi79, on 27 July 2014 - 01:34 PM, said:

Is this your first Online Shooter? ^^

I'm not sure what you're assuming everyone knows, because different games have different levels of moderation. A smaller populated game like MWO can be moderated a lot more effective than something like halo. Also there are different levels to games that support private servers which incorporate anticheating/griefing software such as punkbuster. I know for a fact that players in MWO have recieved warnings if they do things like disconnect every single game or tons of teamkilling because they have talked about it in game so multiple compaints about a player does receive attention.

[Khobai]

PGI opened that can of worms by allowing friendly fire and not having respawns... so penalizing players for it is ridiculous.

nothing should happen to teamkillers IMO. if people wanna be idiots, who cares. its just a game. it doesnt ruin the game anymore than having noobs or disconnects on your team, but somehow noobs and disconnects get a free pass. If anything we should report people for being terrible at the game, because they ruin my chances of winning far more than teamkillers.

My point is getting excessively upset over someone teamkilling is just as bad as teamkilling itself.

Edited by Khobai, 27 July 2014 - 08:03 PM.

[CycKath]

Khobai, on 27 July 2014 - 07:55 PM, said:

PGI opened that can of worms by allowing friendly fire... so penalizing players for is ridiculous.

nothing should happen to teamkillers. if people wanna be idiots, who cares. its just a game.

getting excessively upset over someone teamkilling is just as bad as teamkilling IMO.

But when the same guy does it match after match, it gets at least a little annoying, especially if your one of those they kill all the time.

[Monkey Lover]

nothing happens as they don't care.

[Khobai]

Quote

But when the same guy does it match after match, it gets at least a little annoying, especially if your one of those they kill all the time.

Like I said, hows that any different from someone whos terrible and does 0 damage match after match? If anything teamkilling should be more forgivable because its deliberate. Some people try their hardest and are still completely terrible and ruin the game, and thats unforgiveable IMO. Those are the people that should be reported, anyone using a steering wheel, with under 0.75 KDR.

[John1352]

10000 cbills is nothing, I actually don't think I've ever TKed someone, but I have had loads of people walk infront of me and I damaged them, plus the no blue triangle bug (I usually figure it out based on them not shooting back or looking around and seeing fewer blue triangles than I should).

I think losing the 25000 win loss bonus, plus the win/loss XP for one team kill would be better.

Two team kills, and you get no reward for that game, or the next game. (Getting two team kills in one game is extremely unlikely)

Three in an hour = Firing blanks in next game, with all lasers replaced by tag, and missiles by narc, so the only thing the TKer can do is help. (and a message explaining why this has happened)

[Khobai]

Yeah no. IMO it should be:

first teamkill per game = no penalty. a lot of the time teamkills are the fault of the person that got killed because they walked in front of a friendly direwolf without thinking.

each additional teamkill = 50,000 cbill penalty and you get a "strike". while a single teamkill can be an accident, multiple teamkills in one match is obviously deliberate.

three strikes in a 24 hour period = get a teamkiller flag at the start of each match for 24 hours. the team can then decide what to do about it. while flagged, any teamkill you get, will give you a 50,000 cbill penalty, even the first one.

Thats a system that flags teamkillers for punishment by their peers. And best of all PGI never has to get involved or deal with whiners submitting tickets and wasting their time.

Edited by Khobai, 27 July 2014 - 08:32 PM.

[Ted Wayz]

Here is an idea, stop pre-firing before matches into team members. Your accident might lead to their accident.

Never intentionally killed a team member, but lord how I have wanted to.

[Sandpit]

Khobai, on 27 July 2014 - 08:06 PM, said:

Like I said, hows that any different from someone whos terrible and does 0 damage match after match? If anything teamkilling should be more forgivable because its deliberate. Some people try their hardest and are still completely terrible and ruin the game, and thats unforgiveable IMO. Those are the people that should be reported, anyone using a steering wheel, with under 0.75 KDR.

see what threads like this create? lol
not sure if lock or k town on this one..... probably lock due to moderation discussion. Anyone taking bets? Odds?

[Khobai]

it was obvious sarcasm.

[Sephlock]

Willard Phule, on 27 July 2014 - 01:29 PM, said:

If you get reported, the GM will send you an email advising you that you have been reported for teamkilling.

As long as you respond appropriately, you will get off with only a warning.

Appropriate responses include, but are not limited to:

- I "Alt-Tabbed" back to the game and accidentally shot him, I'm sorry.
- He/She walked in front of me, it simply wasn't my fault. I'm sorry.
- He/She wasn't there when I shot. It must have been a lag/HSR issue. I'm sorry.
- He/She shot me first, if I hadn't returned fire, I would have been the one reporting him/her. I'm sorry.

Basically, it boils down to making a plausible excuse and apologizing.

This is why you include the screenshots of them being an ass- trying to blame someone innocent for their team killing, then trying to get their team to focus fire focus said innocent person, then gloating about their act later.

Or them making asses of themselves firing at you over and over as you back up and refuse to return fire, hurling abuse at you for daring to break up their precious team, like you're the devil spawn of Yoko Ono and Stalin, with you calmly pointing out that if they had simply spoken up before the third alpha strike and subsequent query "uh, why are you shooting me?", you would have put their precious little kids club back together without batting an eye.

Thank you screenshot key <3.

(Although presumably PGI should have logs, who knows- they might not. Going by the above, I suspect that they might not).

Quote

Because, let's face it, as long as you've spent money on this game, they're not going to ban you. PGI is concerned about fair gameplay far less than they are about their revenue. You might reverse charges on that $500 clan pack you purchased if they censure you for anything.

Is it really as simple as reversing the charges after going on a mad tking spree and getting banned? You can just demand a refund because you violated the ToS and acted as a scummy human being and your credit card company sees nothing wrong with that?

(Presumably anyone who does this is unlikely to do it only once, and I can't see a credit card company being happy about that... I get that PGI may just want to avoid the hassle, though.)

divinedisclaimer, on 27 July 2014 - 01:30 PM, said:

Two day ban and a first warning, if you do it a lot. Before I even knew the game was recording "stats" I used to use my teammates for target practice when conquest inertia was about to finish the game no matter what else would happen.

I guess people take video games very serious nowadays.

You know, it's funny. I had a teammate in a different game who liked to do this, and after yet another incident where people got ticked off at him I tried explaining to him why people found it irritating.

I happened to mention that I did get why he did it, since a long time ago (like in my pre-teen/teen years) I did that a few times, and he treated that as making me the world's biggest hypocrite- like having derived lulz from ****** behavior, then realizing it was childish and wrong is somehow being "too serious".

Wait- are you him? Laffy (my nickname for him derived from his nickname in a different game, so this shouldn't count as name-and-shame)?

Khobai, on 27 July 2014 - 08:23 PM, said:

Yeah no. IMO it should be:


...


And best of all PGI never has to get involved

Sounds great! I really don't want to see their Ghost Heat equivalent for handling banning.

Quote

or deal with whiners submitting tickets and wasting their time.

because calling someone out when they poop on your lawn is 'whining' now.

[Delas Ting Usee]

Yumemi79, on 27 July 2014 - 01:34 PM, said:

Is this your first Online Shooter? ^^

Yes, actually it is my first ever.

[Sephlock]

Delas Ting Usee, on 27 July 2014 - 09:16 PM, said:

Yes, actually it is my first ever.

My condolences.