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Pgi Nerfed And You Want A Refund?


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#1 FlipOver

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Posted 08 August 2014 - 02:42 AM

Let's get one thing straight.

You use your own money to get access to special content (mechs, cammos, patterns, cockpit items and so on) but according to the ToS you agreed on when installing the game, PGI can change those items at any time and if you happen to use those items before the change, you will be stuck with them.

Making topic after topic around this issue gets old fast.

To me, MWO is still in Beta mode and will stay in that stage for a while.

My suggestion:
If you think of it like I do, you will buy a (new) mech expecting that mech to be changed in the near future.
Don't agree with the way I see it and you don't want to experience this issue? Don't buy 'mechs until you feel the game is matured. Simple.

If you do buy new mechs, my advise is to embrace the changes (when they happen) and keep having fun in the game.

Once the fun is gone, take a break and hope when you return, the game has matured enough for you to feel comfortable buying 'mechs.

In short:

Stop this "I want a refund" madness everytime PGI changes something.
Either submit a ticket for a refund or understand that you are stuck with what you bought regardless the changes PGI makes.

Edited by FlipOver, 08 August 2014 - 03:10 AM.


#2 Monkey Lover

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Posted 08 August 2014 - 02:54 AM

Maybe you should look at the people saying want and demand. Because I want a refund if they kill sniping. I bought my dire for this before people started to cry about it. I dont demand a refund.

#3 NextGame

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Posted 08 August 2014 - 02:56 AM

Given the prolonged lies about Community Warfare coming soon™, PGI should be thankful that there isnt a trading standards equivalent in canada as far as I'm aware or else I would have filed a complaint by now.

regarding your comments:

Quote

To me, MWO is still in Beta mode and will stay in that stage for a while.


According to PGI, this is a live product.

Quote

All the other stuff you wrote.


While I wont be pursuing a refund for anything myself, it's not your place to tell people how they should think, nor which actions they should pursue.

Edited by NextGame, 08 August 2014 - 03:04 AM.


#4 FlipOver

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Posted 08 August 2014 - 03:09 AM

View PostMonkey Lover, on 08 August 2014 - 02:54 AM, said:

Maybe you should look at the people saying want and demand. Because I want a refund if they kill sniping. I bought my dire for this before people started to cry about it. I dont demand a refund.

You do understand once you played with the 'mech as a sniper, they can kill sniping and you wont get refunded, right?

View PostNextGame, on 08 August 2014 - 02:56 AM, said:

[snip]

Although I agree with you, unfortunately, I learned to understand that anything "according to PGI" isn't to be taken seriously regarding these issues.

Didn't plan to come off as someone telling others what to do, I may edit the OP to make it more understandable.

#5 Monkey Lover

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Posted 08 August 2014 - 03:20 AM

View PostFlipOver, on 08 August 2014 - 03:09 AM, said:


You do understand once you played with the 'mech as a sniper, they can kill sniping and you wont get refunded, right?
So youre saying no matter how much I cry im not getting my money back ?lol You know most the people here are not children we understand this. After they kill sniping with the dire I will have no mech I paid cash for I will want to you. Personally im thinking about selling my account and starting a new one with few of my fav is mechs.

Edited by Monkey Lover, 08 August 2014 - 03:31 AM.


#6 AlexEss

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Posted 08 August 2014 - 03:38 AM

Jesus if that actually worked Microsoft would be paying people left, right and centre

Here is the reality of it... This goes for all (and i do mean literally, as by the letter... ALL) software being made... **** changes, stuff breaks and from time to time feature or functions have to be removed or disabled. If you can not handle that stick to the F2P option of the F2P market...

Did you use the mech.. did it work... does it still work.. do you still have access to it.. Then PGI have given you everything you paid for.

#7 MonkeyDCecil

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Posted 08 August 2014 - 07:56 AM

I have never and will never ask for a refund. But the ghost heat and beam duration of the C-ERLL pisses me off. It was to much. It was dangerous enough having to wait a 1.5s to do full damage. Now 2s is not worth it. My kitfox would lose its arm that has the god damn weapon.

#8 AlmightyAeng

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Posted 08 August 2014 - 08:04 AM

This his why I stopped buying their products. Every time I feel like I made a worthwhile purchase, they nerfed it down the road.

C-Bills. It's where it's at.

#9 Angel of Annihilation

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Posted 08 August 2014 - 08:47 AM

View PostFlipOver, on 08 August 2014 - 02:42 AM, said:

Let's get one thing straight.

You use your own money to get access to special content (mechs, cammos, patterns, cockpit items and so on) but according to the ToS you agreed on when installing the game, PGI can change those items at any time and if you happen to use those items before the change, you will be stuck with them.

Making topic after topic around this issue gets old fast.

To me, MWO is still in Beta mode and will stay in that stage for a while.

My suggestion:
If you think of it like I do, you will buy a (new) mech expecting that mech to be changed in the near future.
Don't agree with the way I see it and you don't want to experience this issue? Don't buy 'mechs until you feel the game is matured. Simple.

If you do buy new mechs, my advise is to embrace the changes (when they happen) and keep having fun in the game.

Once the fun is gone, take a break and hope when you return, the game has matured enough for you to feel comfortable buying 'mechs.

In short:

Stop this "I want a refund" madness everytime PGI changes something.
Either submit a ticket for a refund or understand that you are stuck with what you bought regardless the changes PGI makes.


Let get something straight.

If you purchase something for real money, you should be able to have a reasonable expectation that the product you purchased will not be changed in any dramatic fashion.

Now I understand sometimes nerfs happen because they are required to balance a game, but when those changes drastically alter a cash purchase, there should be some recourse for reimbursement of anything purchased for cash that is drastically change. For example, if the JJ nerf had taken place before I purchased my Heavy Metal, I wouldn't have purchased it. Now I am sitting on a $50 investment that I find no longer fun to play thus rendering it useless and waste of my money.

Now let me give an example of how it should be handled. WoTs did a significant charge to the premium Super Pershing tank which drastically altered its armor and characteristics. Because it was a cash purchase item, the offered a one time refund of its purchase price paid out in, in game currency.

Now, they did not offer a cash refund so they didn't lose any money, however it allowed me the option to sell a tank that no longer performed the same way it did previously and then use that in game currency to buy anything else I wanted. I did take advantage of this and ended up buying an even more expensive tank thus spending more real $$$ and ended up happy and content. This is how it should work.

So yeah PGI nerfed my Heavy Metal hard so I should have the option to sell is back for 6750 MC which I could use on another Hero Mech, premium time, swag, whatever AND NOT BE STUCK WITH A WORTHLESS MECH that every time I look at in my stable, gives me a bad taste in my mouth and makes me want to quit the game.

Edited by Viktor Drake, 08 August 2014 - 08:48 AM.


#10 WarHippy

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Posted 08 August 2014 - 08:49 AM

View PostGhost Badger, on 08 August 2014 - 08:04 AM, said:

C-Bills. It's where it's at.
Except they nerfed those too. :)

#11 Khobai

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Posted 08 August 2014 - 08:50 AM

Quote

If you purchase something for real money, you should be able to have a reasonable expectation that the product you purchased will not be changed in any dramatic fashion.


Honestly anyone who didnt think clan mechs would inevitably get nerfed was simply being ignorant or delusional.

We all know a madcat nerf is coming too.

#12 AlmightyAeng

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Posted 08 August 2014 - 08:53 AM

View PostViktor Drake, on 08 August 2014 - 08:47 AM, said:

If you purchase something for real money, you should be able to have a reasonable expectation that the product you purchased will not be changed in any dramatic fashion.


I'm gonna stop you there and direct you to the EULA of pretty much every online game, where it defines your 'product' as different from a solid consumable, as it is changeable at any time from the people you bought it from.

It might SUCK, but there it is.

Edit: Not saying you don't deserve something back, either...just that they don't HAVE to. Their actions is what determines buyer confidence...it's why I'm amazed people still spend money on them.

Edited by Ghost Badger, 08 August 2014 - 08:54 AM.


#13 Agent of Change

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Posted 08 August 2014 - 08:56 AM

FACTS of the current situation:
  • Most people requesting refunds are idiots making noise
  • Most people asking for refunds don't want refunds they want things to never change in a way that impacts their playstyle especially if the thing they are mad about was powerful
  • A large number of people don't understand how game balance works and start screaming about every change
  • PGI make bad choices
  • Players make poor choices in giving money to PGI until PGI makes better decisions.
  • MWO is a "full release game" which is an example of a very very bad decisions PGI makes and ironically enough isn't the worst bonehead maneuver they've pulled or tried
  • PGI is ignoring the core balance issue like a three year old with their fingers in their ears.
  • Many folks consider themselves special butterflies which is why we get so many "i wantz a R3fund!" and "I R quitting 4eva" threads.
  • Nothing you say OP is going to change anythings, sorry a valiant attempt but wasted time i fear.

Conclusion: PGI's lack of fixing the primary issue and continuing to make more bad design choices doesn't legitimize loud idiots to demand refunds of money they spent at their own risk should've known better than to give to PGI in the first place, because past performance IS THE ONLY indicator of future results.

#14 NetherlightWolf

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Posted 08 August 2014 - 09:00 AM

View PostKhobai, on 08 August 2014 - 08:50 AM, said:


Honestly anyone who didnt think clan mechs would inevitably get nerfed was simply being ignorant or delusional.

We all know a madcat nerf is coming too.


By that logic, every Awesome, Hellslinger, and other recently buffed IS mechs should get nerfed as well. They're nerfing weapons, not mechs. Still these are idiotic nerfs when they should be addressing bugs and their sorry excuse of a heat system.

#15 Zervziel

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Posted 08 August 2014 - 09:04 AM

View PostStrypewolf, on 08 August 2014 - 09:00 AM, said:

By that logic, every Awesome, Hellslinger, and other recently buffed IS mechs should get nerfed as well. They're nerfing weapons, not mechs. Still these are idiotic nerfs when they should be addressing bugs and their sorry excuse of a heat system.


If you nerf the weapon, you effectively nerf the mechs that make the best use of those weapons. The problem is PGI is still so short sighted they believe hard counters and heavy nerfing makes for good balance when it makes for the exact opposite as it makes other weapons more overpowered.

#16 Funkadelic Mayhem

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Posted 08 August 2014 - 09:04 AM

Anyone who makes a forum thread about wanting a refund don't really want a refund. They want to QQ and get attention for it from like minded derps playing the perpetual victim card.

If they really want a refund they would just submit a support ticket and keep it between themselves and PGI.

#17 Flyby215

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Posted 08 August 2014 - 09:06 AM

I wonder if anyone is familiar with Diablo 3 where people were spending vast amounts of real money on the auction house only to have said items become useless overnight with wild balance changes...

#18 Molossian Dog

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Posted 08 August 2014 - 09:11 AM

I consider the "refund" threads to come from the following realization:

"Maybe it wasn´t smart to pre-order stuff you knew nothing about?"

#19 Agent of Change

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Posted 08 August 2014 - 09:13 AM

View PostFlyby215, on 08 August 2014 - 09:06 AM, said:

I wonder if anyone is familiar with Diablo 3 where people were spending vast amounts of real money on the auction house only to have said items become useless overnight with wild balance changes...


*Ahem* Caveat Emptor

Protections are require for legitimate and malicious abuses. Protection is not required in instances where people make stupid choices in the face of evidence that they might not be making good choices. This is that second thing, both here and there people made really moronic choices to spend ridiculous amounts of real money on digital ephemera for a video game that had ToS (that everyone agreed to by playing) that said things could and likely would change. You can't fix stupid, your shouldn't feel bad for stupid, and you certainly shouldn't give stupid backsies... they'll never learn that way.

#20 1453 R

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Posted 08 August 2014 - 09:16 AM

I don't want a refund. Never honestly thought that was even a thing. People who did are dumb.

What I do want is for Paul to STOOOOOOOP seeing things that're moderately out of whack at best and DROPPING GODDAMN MOUNTAINS ON THEM.





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