Good to see you guys at PGI still don't understand the world time clock, two years later.
10am Pacific time still means on Friday evening there will be European players, many of whom have spent money on this game, who won't be able to log in. And that's only if you're transfer goes perfect. Maybe wake up early for once and start your transfer at 5 or 6am PST, to make sure you don't leave paying European customers blacked out of the game during prime time.
Given the history of extended patches/maintenance, the fact that you don't bother to account for how you might potentially be locking out a not insignificant portion of your player base on a Friday night is a bit frightening from a customer service perspective. It means you're frightfully unaware, or that you know you'll probably be hosing paying customers and you simply don't care.
We help pay your generous salaries, so for once try waking up early to do actions that might take longer than normal. Or is that against the labor laws in Vancouver?
Edited by Training Instructor, 27 August 2014 - 11:27 AM.