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Ultimatepay Seems To Have A Problem With Paypal - Help?


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#1 Iacov

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Posted 18 September 2014 - 02:09 AM

hey guys!

I tried to purchase the man o war package via PayPal... but the PayPal login via ultimatepay doesn't accept my password, even though it works on the normal PayPal site

it's always the same... the entered password is not accepted in the ultimatepay window and after the third time PayPal tells me that something went wrong and I should try later...

does anyone else have problems with PayPal via ultimatepay today?

cheers!

#2 Curccu

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Posted 18 September 2014 - 04:30 AM

Same'ish

After selecting PayPal and logging in to PayPal and pushing Yellow "PAY NOW" button at PayPal popup window
it gives me this

Posted Image

and whole page is unresponsive.

Using Chrome @ work, trying again @ home with Firefox.

#3 Training Instructor

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Posted 18 September 2014 - 04:54 AM

I've had loads of problems with PGIs chosen vendor. You have to contact the payment vendor, not PGI.

#4 Lemming211

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Posted 18 September 2014 - 05:37 AM

I received a confirmation email from Paypal regarding payment, so Russ has my money. And I got a similar "processing" message.

Edited by Lemming211, 18 September 2014 - 05:38 AM.


#5 CDLord HHGD

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Posted 18 September 2014 - 05:41 AM

It's not taking my credit card either. I have opened a support ticket, thank GOD it's not just me... I mean, who in their right mind declined a Discover It card?? :P

#6 TamCoan

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Posted 18 September 2014 - 05:44 AM

I tried a purchase and the window vanished. (CC). Tried a second time and this time the button turned green and vanished, still no notification that anything happened. Now I'm worried that they charged me twice behind the scenes.

Has anyone successfully purchased any of the clan P items and actually gotten any form of confirmation?

#7 Lemming211

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Posted 18 September 2014 - 05:47 AM

View PostTamCoan, on 18 September 2014 - 05:44 AM, said:

I tried a purchase and the window vanished. (CC). Tried a second time and this time the button turned green and vanished, still no notification that anything happened. Now I'm worried that they charged me twice behind the scenes.

Has anyone successfully purchased any of the clan P items and actually gotten any form of confirmation?

View PostLemming211, on 18 September 2014 - 05:37 AM, said:

I received a confirmation email from Paypal regarding payment, so Russ has my money. And I got a similar "processing" message.


Any form, yes. The advantage of Paypal is that they send you an independent confirmation.

#8 Griggio

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Posted 18 September 2014 - 05:53 AM

View PostTamCoan, on 18 September 2014 - 05:44 AM, said:

I tried a purchase and the window vanished. (CC). Tried a second time and this time the button turned green and vanished, still no notification that anything happened. Now I'm worried that they charged me twice behind the scenes.

Has anyone successfully purchased any of the clan P items and actually gotten any form of confirmation?


I had the same issue during the opening sale server hamster massacre. The first attempt just vanished after I put in my CC information. I ended up waiting 30 or so minutes and keeping an eye on my account to see if the charge showed up until I felt safe enough to try as second time and it went through.

I'm switching to paypal from here on out after this though. I'm a little leery of payment options that don't use a second form of verification.

#9 Iacov

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Posted 18 September 2014 - 06:06 AM

in my particular case I don't even get to paying...
I can't login to PayPal via the ultimatepay window, even though email and pw are correct





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