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My Compliments To Pgi On Customer Support

Started by Star Wolves Admin Account, Sep 19 2014 05:36 PM

3 replies to this topic

#1 Star Wolves Admin Account

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Posted 19 September 2014 - 05:36 PM

For many of you with problems related to purchasing the Clan 2 Pack don't despair.

When my paypal misfired I actually messaged Russ who put me in contact with Jon Cunningham and they resolved it the next day.

PGI should get a round of applause, what other company will the president actually help on customer support?

If anyone else is having problems you should try messaging the customer support and if they don't respond try someone from the forums directly. They are really helpful.

My compliements PGI. For your excellent service I am planning on buying the next mech pack you offer.

#2 Innocent

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Posted 19 September 2014 - 05:43 PM

I would throw money at them but until I can upgrade an a la cart purchase my wallet stays closed.

#3 TheCaptainJZ

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Posted 19 September 2014 - 05:43 PM

Their customer support has always been pretty good.

#4 Star Wolves Admin Account

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Posted 19 September 2014 - 05:44 PM

They say it is on the way my friend. They have been trying really hard; I really think you'll see something soon.
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