I bought the Direwolf a la cart yesterday around midnight, central time. I just logged in, 9pm central time and they were no where to be found. Weren't they suppose to be "injected" at 4pm PST (6 central)?
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4 replies to this topic
#2
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- The Solitary
- 695 posts
Member
- LocationIn your base, killing your dudes
Posted 24 September 2014 - 06:22 PM
I'd open a ticket with support. There's a link right on the order page. support@mwomercs.com
Edited by Spike Brave, 24 September 2014 - 06:31 PM.
#3
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- The Guide
- 23,384 posts
Welcoming Committee
Posted 24 September 2014 - 06:48 PM
Because of the time of night, it may be delayed by a day. (The Card transaction would go through sometime during normal banking hours. Might be some time between when that happens and when PGI's end is ready and it might have hit after 4 PM PST). But do contact support anyway.
#4
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- Stone Cold
- 11,975 posts
Welcoming Committee
- LocationNewfoundland
Posted 25 September 2014 - 03:55 AM
Payments can take time to be processed, sometimes it takes an extra business day before PGI even sees the funds.
Have a peek at https://mwomercs.com/profile/preorders to see if anything has been added to your account yet
Have a peek at https://mwomercs.com/profile/preorders to see if anything has been added to your account yet
#5
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- Urban Commando
- 606 posts
Member
- LocationCanada
Posted 25 September 2014 - 05:37 AM
Mine have usually been 24-36 hours after the transaction depending on the time of day I put it in.
You can start a support ticket if you want, but I think if you just give it a little more time you will see them.
-ST
You can start a support ticket if you want, but I think if you just give it a little more time you will see them.
-ST
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