59 replies to this topic

[GrandKlaive]

Every game I have been in for the mining collective its the same thing just as mechs are about to move out I get kicked out of the system. I have to reopen MWO and log back in to the system. I have already run the patcher repair tool and its comes up nothings wrong. I hope you read this as I tried to submit a ticket. I was unable to because it would not allow me to choose a category, and would not send the request off.

[Lava Lamp]

I'm experiencing this same issue, exactly as OP described, only happens on new map.

[Bigbacon]

same here.

[Fallengrace]

same here guys...

[Clit Beastwood]

Hey guys - did it persist after the repair tool for everyone? I see the OP tried, did you others try as well? Video card drivers up to date?

[sebox0]

Drivers up to date,repair found nothing. Game freezes (sound is going on, even can hear my mech moving etc but video stuck and my GPU memory shows as empty) every time on mining collective after few seconds of moving

intel core i7 920,6gb of RAM and GTX275 running win7 ultimate 64bit

[GigaPing]

I've crashed to desktop twice already. Thats never happened before. It freezes completely leaving a still image then 10 seconds later... the entire game is forced closed to desktop. I can restart and rejoin.

[Volkodav]

sebox0, on 27 September 2014 - 03:58 AM, said:

Drivers up to date,repair found nothing. Game freezes (sound is going on, even can hear my mech moving etc but video stuck and my GPU memory shows as empty) every time on mining collective after few seconds of moving

The same problem (

Edited by Volkodav, 27 September 2014 - 01:09 PM.

[Vulture77]

Same issue, but usually about 30 seconds into the match.

[xeromynd]

sebox0, on 27 September 2014 - 03:58 AM, said:

Drivers up to date,repair found nothing. Game freezes (sound is going on, even can hear my mech moving etc but video stuck and my GPU memory shows as empty) every time on mining collective after few seconds of moving

intel core i7 920,6gb of RAM and GTX275 running win7 ultimate 64bit

Exact same issue, repair tool does nothing to help. Video drivers are always up to date.
I've crashed every drop without fail.

I think the most annoying aspect of this is that I and many others reported this issue when we played the map on PTS, and it is clearly not fixed (along with MANY places to get stuck, I won't get started on those). I also get FPS drops on this map and an occasional FPS hiccup that's noticeable while walking around.

[Shlkt]

One of my friends experiences this issue. His client crashes every time we play the new map. It doesn't happen immediately, though - the crash occurs several seconds after the match starts. After reconnecting he is able to play the rest of the match normally.

[Bigbacon]

oddly enough....today I have not had this crash on the new map. I was having it every round in it before.

Only thing I've done differently is use the same mech all day (Jager S)

no PC changes at all.

Wonder if has something odd to do with the mech you are in or the loadout it has?

[ChapeL]

Posting this here because there seems to be something odd happening at the beginning of this map. While others are crashing out of the game I get the old bug that used to be frequent last year where, the game "freezes" and I have to alt-tab out and back in to fix it. It doesn't happen every time but often enough to make me think there is an issue there.

[StellarDust]

Same issue here.
However I've noticed (while trying to figure out what's happening with the system) that if I alt+tab at the beginning, open task manager and then watch as other mechs start to move, client doesn't crash.
Drivers are up to date. I haven't tried the repair tool, yet.

Intel Core i5-3570K, 8GB RAM, GTX570 on Windows 8.1


EDIT: Repair tool didn't fix the issue, alt+tabing doesn't always help either. Crash occurs randomly, but only on this map.

Edited by StellarDust, 01 October 2014 - 11:42 AM.

[Draven Darkshadow]

I had no issues like this at all but a mwo player i know has an issue when he loads up certain maps(terra themal) as well including the factory. i do know that he has 4 gigs for memory which i believe can cause a number of issues.

i do have a 12 gig system i7-920 setup with a radeon hd 7700 on the windows 7 64 bit ultimate, so my basic guess is mwo is eating a lot more memory while running these maps

only time i crash out is when i leave the client running for over 12 hours in the bg and it sometimes gives me the memory error ctd

[bane]

Maybe delete (or rename the folder just in case you have another issue) the mining collective folder (listed as mechfactory) and then run the repair tool? (i.e. D:\Games\Piranha Games\MechWarrior Online\Game\Levels and delete\rename the mechfactory directory[your install maybe in a different location]).

I notice lots of people crashing out(disconnected) at the start of this map, including a few friends. It really can make the fight irritating when you have 3-4 people out on your side. Normally once they reconnect, they are fine for the rest of the fight.

[Mr E Figure]

I'll sound off on this issue as well. At first I thought it was a fluke, but then I noticed that it happens on the order of every second or third time I play this map(which has been far too often recently). I have had this issue occur once(ever) on Caustic Valley, but it occurs routinely on Mining Collective.

What's more, in one of the matches I played yesterday somebody mentioned this problem in all chat. About half the players mentioned having the problem as well(myself included). This is really what prompted my getting on the forums over the issue. Initially, I thought it was probably just something wrong with my system, but if that many people in one match are having the problem, then clearly this is a game issue.

If any of the devs or QA folks address this issue, please feel free to contact me for detailed information, or point to a place where I can provide that information.

[xeromynd]

Bumping this topic because this is still an issue for me even after running the repair tool.

I submitted a support ticket also, to see if I can get an answer as to why this is happening.
It's a shame because this map is really great, and aside from this (and the FPS drops) I really love it, and it's great fun to play on with close range builds.

Has there been any acknowledgement from the Dev's on this issue? I'd have to think it's a well known issue, judging by the sheer handfuls of players I see D/C at the beginning of every match, and then reconnect 1 minute later

[Shino Tenshi]

Also still getting this error after a few different repair tool attempts.

[GigaPing]

Noticed another forum topic about this topic is now '404' ,ugh.
I have a ton of paid mechs that cant even play on this map.
I want to opt out of this damn map, plz