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Bought Fire Pack, But No Item


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#1 Maphr

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Posted 01 December 2014 - 08:43 PM

As title says, I bought the Fire Pack yesterday and have yet to receive my 30-day premium or my cockpit hanging item.

#2 fireball 4

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Posted 03 December 2014 - 04:33 PM

It should be delivered now. You may have looked befor it was delivered.

Edited by fireball 4, 03 December 2014 - 04:38 PM.


#3 Rushin Roulette

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Posted 04 December 2014 - 01:29 AM

View Postfireball 4, on 03 December 2014 - 04:33 PM, said:

It should be delivered now. You may have looked befor it was delivered.

No it shouldnt... the Fire pack is from the resistance package, not one of the clan packages which are already in the delivery process.

@ OP This is from the FAQ from the Resistance page. (I marked the important bit for you)

Quote

Q: I just purchased, where is my Resistance Collection?
A: You can check on the status of your Pre-Order on the Collection page.
The Mechs will be provided in stages as the content is made available in the game.
  • The King Crab will be delivered starting December 16, 2014.
  • The Panther will be delivered starting February 15, 2015
  • The Enforcer will be delivered starting February 15, 2015
  • The Grasshopper will be delivered starting March 17, 2015
  • The Zeus will be delivered starting March 17, 2015


#4 Jackofallpots

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Posted 04 December 2014 - 10:10 AM

when do we get our premium time then

#5 fireball 4

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Posted 04 December 2014 - 05:25 PM

Quote

No it shouldnt... the Fire pack is from the resistance package, not one of the clan packages which are already in the delivery process.

Right the mech are not being delivered ,but the monthly rewards should be delivered on the 1st or maybe 3rd like the clan packs no? it may be diferent with the resistance pack ,but is has less info than the clan ones so its hard to say.
This and my clan pack are why i think you should have gotten it.


Quote

Hello,

I got the fire pack for the 50+ days of premium time, but I havent recieved it.

Thanks.

EDIT: Nevermind, I checked a few hours later and it appeared

Edited by fireball 4, 04 December 2014 - 05:27 PM.


#6 p4r4g0n

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Posted 04 December 2014 - 11:22 PM

FYI

I was told by support that content and banked premium time will be delivered March 17, 2015. Asked that PGI be informed that this is not in line with what was done for the monthly bonuses for the Clan Wave II pack and having to wait till the stated date seems a little too long.

Not expecting a response as this was an aside on a related issue.





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