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Boxing Weekend Sale +20% Bonus Mc


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#41 sinz71

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Posted 30 December 2014 - 10:48 AM

Ya, I bought the package, logged in and turns out I read the details too long and was 4 minutes late from getting the extra 20% :(

#42 Appogee

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Posted 30 December 2014 - 10:59 AM

Picked up a couple of Light Heroes in the past couple of days, thanks.

#43 Ovion

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Posted 02 January 2015 - 10:30 AM

View PostBeaverOnFire, on 02 January 2015 - 09:08 AM, said:

It has been 5 days now without any respone from the support while a friend of mine managed to switch his resistance package to an wave II package within a day via support.

30$ MC-package: No support in 5 days.
100$ Package: Support within a day.

I hope for this games sake this was just a coincidence. How do they decide which ticket is next on their list? Getting pretty angry at this point.
When did you and your friend contact support?
Cos they're away till the 5th atm.

I've contacted support before and had a reply within hours, and other times when it's taken a week or more.

It all depends on when they're in and how many people are in the queue before you, based on when the request was submitted.
When they get back, they're going to have a backlog to work through, so you'll have to wait for your ticket to come up.

Have patience, keep a level head, and be civil, and you're more likely to get somewhere.





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