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Carousel Error


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#1 dannyboy2311

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Posted 26 January 2015 - 06:10 PM

I get this error when trying to patch.

"Carousel Error
There was an error loading the patcher carousel. Please try again later. If the problem persists, please report the problem to MWOMercs.com

Error:
Unable to read data from the transport connection: An established connection was aborted by the software in your host machine."

If I click 'OK' it will start downloading the patch but it will be very slow and disconnect after about 10 mins and only a couple hundred kilo bites downloaded.

I tried running the repair tool but that seems to need to connect to MWO servers so it hangs up right at the beginning.

I also tried to re-download the game client to make a fresh install but the game installer will not download.

I ran a speed test on my internet and it is working fine, 30 Mbs, everything else is working just not MWO. Is anyone else having these troubles? Any suggestions? I have submitted a help ticket but that will not help me until tomorrow and I want instant gratification XD

#2 Gamuray

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Posted 26 January 2015 - 08:39 PM

Lemme test it out... haven't been on for a few days, I'll see if it patches.
_____________________________________________________________________________

[A few minutes later] Nope, not a single issue. Say so when you get the issue fixed... that way we know how good of service PGI gave you (as evidence on way or the other... whichever it ends up). Hope it gets sorted out!

Edited by Gamuray, 26 January 2015 - 09:10 PM.


#3 dannyboy2311

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Posted 27 January 2015 - 05:14 PM

It seems to be working better for me today. The five advertisements have downloaded (before they were a blank white box) and it is slowly downloaded the 3.07 MB patch. Still way to slow though took about 8 mins to download it...

No response from my help ticket that I submitted yesterday, as of yet (besides the standard reply e-mail saying that they have received the ticket).

Just played a match and in game runs great, so it is just an issue with me and the patch server I guess... Hopefully they fix it before the next big patch <_<

#4 Lil Cthulhu

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Posted 27 January 2015 - 05:54 PM

That happens to me periodically. I usually just close it, wait a few hours and then it generally works.





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