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Automated Closure Of Open Ticket

Started by draiocht, Feb 10 2015 12:35 PM
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#1 draiocht

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Posted 10 February 2015 - 12:35 PM

I've received 6 emails about the automated closure of a single 2-month old ticket over the past 4 days, plus a rate-the-support email (but no actual support response).

Is your experimental automated closure mechanism working correctly?
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