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We Are Investigating The Current Issues With Matchmaking..


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#21 Ghoja

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Posted 20 February 2015 - 09:41 AM

As for those worried about the event fairness and deathstar achievements, a rollback to when this all started shouldn't be difficult.

#22 Ian Joshua

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Posted 20 February 2015 - 09:41 AM

and of course i get one point in the weekend challenge for every time it fails to get me a match?

#23 Johnny Z

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Posted 20 February 2015 - 09:44 AM

View PostTweaks, on 20 February 2015 - 09:31 AM, said:

Some players managed to rejoin matches full of disconnected 'Mechs when the issue started, and got 12 kills with tons of XP, achievements and CBills doing so. Will that all be reverted to make it fair? I was able to rejoin one myself and got the last kill. Someone else had the 11 others...



.....

#24 Kodyn

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Posted 20 February 2015 - 09:44 AM

I don't think they can or ever will do a rollback, they've never responded to that request before in my knowledge.

#25 HARDKOR

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Posted 20 February 2015 - 09:49 AM

View PostDacus, on 20 February 2015 - 09:38 AM, said:

Yes investigate......and meanwhile others benefit from this by successfully entering the matches (don't know how) and destroying all the mechs from unfortunate players (us with the "failed to find a match" message) so they finish with 6-12kills per match...In this way they complete the events in just a few matches...
So much fairness... :angry: :angry: :angry:


You should cry more. It always makes things better.

#26 Amsro

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Posted 20 February 2015 - 09:50 AM

View PostInnerSphereNews, on 20 February 2015 - 09:25 AM, said:

We are investigating the current issues with matchmaking.



The true question is, was it ever working? :P

#27 Bill Lumbar

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Posted 20 February 2015 - 09:50 AM

I feel so dirty right now.... :ph34r: :lol:

#28 RighteousFury

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Posted 20 February 2015 - 09:51 AM

Rollback might be problematic (lots of other stuff besides those achievments) but a simple search for all deathstars achieved in the last few hours shouldnt be tricky... it wont be that much tbh.

If someone earned it legaly today he will be a decent/experianced player and 100% certainly took a screenshot proving it was legit. So no problem there either.

Edited by RighteousFury, 20 February 2015 - 09:51 AM.


#29 Tweaks

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Posted 20 February 2015 - 09:52 AM

View PostKodyn, on 20 February 2015 - 09:44 AM, said:

I don't think they can or ever will do a rollback, they've never responded to that request before in my knowledge.

Technically, they could. The match data showing how much kills and points you got is all logged in a database. They could easily rollback all points/XP/achievements/skill unlocks done during the duration of the outage if they wanted to, I'm sure. If not, they really should think about making it possible for future issues like this one.

A guy in my unit just told me he was able to get 12 kills and 4 achievements by rejoining the match he was kicked out of when the issue started and he failed to launch. I then restarted my client and could Rejoin as well, only someone else had beat me to it and 11 disconnected enemies had already been killed by that one guy, and I killed the remaining one (which was connected and moving).

#30 Tilley

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Posted 20 February 2015 - 09:52 AM

I would hope there is some way to make up for the loss in time?

#31 H00L1GAN

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Posted 20 February 2015 - 09:52 AM

View PostDacus, on 20 February 2015 - 09:38 AM, said:

Yes investigate......and meanwhile others benefit from this by successfully entering the matches (don't know how) and destroying all the mechs from unfortunate players (us with the "failed to find a match" message) so they finish with 6-12kills per match...In this way they complete the events in just a few matches...
So much fairness... :angry: :angry: :angry:


at least there's no repair and rearm costs. can you imagine? all 12 of my clan mechs are in matches right now, pilotless.

sad part is they're probably doing only slightly worse than with me piloting. hahahaha

#32 kka

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Posted 20 February 2015 - 09:54 AM

I was able to reconnect to see one guy get the Deathstar achievement.

Please put the servers down until you have resolved the issue.

#33 RvDusty

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Posted 20 February 2015 - 09:54 AM

View PostDacus, on 20 February 2015 - 09:38 AM, said:

Yes investigate......and meanwhile others benefit from this by successfully entering the matches (don't know how) and destroying all the mechs from unfortunate players (us with the "failed to find a match" message) so they finish with 6-12kills per match...In this way they complete the events in just a few matches...
So much fairness... :angry: :angry: :angry:

If you wonder how...let me tell you how to do it:
1)press play now and wait till you get the "failed to find match"
2)after that go to training grounds,tutorials and exit them or just log out and then in and press rejoin.

Also the event hasnt yet started and hope PGI wont do it till they fix the issue making it this way fair.

#34 DustySkunk

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Posted 20 February 2015 - 09:55 AM

They're going to apply a hotfix now (Russ via Twitter)

#35 Koshirou

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Posted 20 February 2015 - 09:55 AM

So does CW work at all or is that broken too?

#36 Mechteric

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Posted 20 February 2015 - 09:56 AM

View PostMarack Drock, on 20 February 2015 - 09:25 AM, said:

Vagueness.... so vague.

View PostMawai, on 20 February 2015 - 09:27 AM, said:


I have to agree :) ... a little more detail on exactly what the issues are would have been so easy and most appreciated.


Fools, they have to investigate the issue before they can tell you what's wrong.

#37 Tweaks

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Posted 20 February 2015 - 09:56 AM

FYI, you can't rejoin anymore. It was only for the few matches that were initiated when the server issue started that you could rejoin. When I got the issue, I was looking for a match, and when it took so long I clicked Cancel. It wouldn't cancel for a very long time so I think it was in the process of attributing a match but then it couldn't get to the connecting part.

#38 ReuSeven

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Posted 20 February 2015 - 09:57 AM

Well it is almost time for the sale and challenge...Its better to fix it now, right?

#39 kka

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Posted 20 February 2015 - 09:58 AM

View PostTweaks, on 20 February 2015 - 09:56 AM, said:

FYI, you can't rejoin anymore. It was only for the few matches that were initiated when the server issue started that you could rejoin. When I got the issue, I was looking for a match, and when it took so long I clicked Cancel. It wouldn't cancel for a very long time so I think it was in the process of attributing a match but then it couldn't get to the connecting part.


Sure you can, I just did.

#40 Tweaks

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Posted 20 February 2015 - 09:59 AM

View Postkka, on 20 February 2015 - 09:58 AM, said:


Sure you can, I just did.

Not working for me anymore...





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