7 replies to this topic

[PayPer]

I purchased the Ebon Jaguar a la carte a couple days ago thinking I couldn't get the Ebon package later. Now I can, is it possible for me just to pay the $35 difference between the two purchases or do I have to throw down $90 more?

[charov]

You should ask to the support. Write and email and explain your situation. Probably you will get a refund and then you will be able to buy the EJ package.

[Ursh]

If you're looking to upgrade, I'm confident that they'll help you accomplish this.

[PayPer]

Alright, thanks for the replies!

[dario03]

Probably want to move quick though. It says that if you buy a pack now and upgrade later you will only get the 4th variant for the pack bought in February.

[Deathlike]

Support doesn't answer on weekends.

Had you waited til the last minute to make the payment... it would've been beneficial (then again, the processing time would just as well affect you).

So, you might be screwed outright.

[Ultimax]

Deathlike, on 28 February 2015 - 06:16 AM, said:

Support doesn't answer on weekends.

Had you waited til the last minute to make the payment... it would've been beneficial (then again, the processing time would just as well affect you).

So, you might be screwed outright.

Yeah they won't answer on weekends.


@OP
If you are able to, you might consider just buying the Ebon Jaguar Pack to lock in the bonus rewards today.

Then contact support, explain the situation and ask them to remove the a la carte purchase.


I cant speak for others but in my experience support would help you with this.

Edited by Ultimatum X, 28 February 2015 - 06:18 AM.

[Deathlike]

Yea... the plan to buy the pack now, and then ask support to refund the difference for Alacarte is ideal.

You will have to spend time with Support to rectify these things, regardless.