Jump to content

Wave 3 A La Carte To Package


7 replies to this topic

#1 PayPer

    Rookie

  • Ace Of Spades
  • Ace Of Spades
  • 2 posts

Posted 28 February 2015 - 12:33 AM

I purchased the Ebon Jaguar a la carte a couple days ago thinking I couldn't get the Ebon package later. Now I can, is it possible for me just to pay the $35 difference between the two purchases or do I have to throw down $90 more?

#2 charov

    Member

  • PipPipPipPipPipPipPipPip
  • Legendary Founder
  • Legendary Founder
  • 1,110 posts
  • LocationLondon - UK

Posted 28 February 2015 - 02:19 AM

You should ask to the support. Write and email and explain your situation. Probably you will get a refund and then you will be able to buy the EJ package.

#3 Ursh

    Member

  • PipPipPipPipPipPipPipPip
  • Bad Company
  • Bad Company
  • 1,321 posts
  • LocationMother Russia

Posted 28 February 2015 - 02:44 AM

If you're looking to upgrade, I'm confident that they'll help you accomplish this.

#4 PayPer

    Rookie

  • Ace Of Spades
  • Ace Of Spades
  • 2 posts

Posted 28 February 2015 - 03:51 AM

Alright, thanks for the replies!

#5 dario03

    Member

  • PipPipPipPipPipPipPipPipPip
  • Galaxy Commander
  • 3,628 posts

Posted 28 February 2015 - 03:55 AM

Probably want to move quick though. It says that if you buy a pack now and upgrade later you will only get the 4th variant for the pack bought in February.

#6 Deathlike

    Member

  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • Littlest Helper
  • Littlest Helper
  • 29,240 posts
  • Location#NOToTaterBalance #BadBalanceOverlordIsBad

Posted 28 February 2015 - 06:16 AM

Support doesn't answer on weekends.

Had you waited til the last minute to make the payment... it would've been beneficial (then again, the processing time would just as well affect you).

So, you might be screwed outright.

#7 Ultimax

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Ace Of Spades
  • Ace Of Spades
  • 6,979 posts

Posted 28 February 2015 - 06:18 AM

View PostDeathlike, on 28 February 2015 - 06:16 AM, said:

Support doesn't answer on weekends.

Had you waited til the last minute to make the payment... it would've been beneficial (then again, the processing time would just as well affect you).

So, you might be screwed outright.


Yeah they won't answer on weekends.


@OP
If you are able to, you might consider just buying the Ebon Jaguar Pack to lock in the bonus rewards today.

Then contact support, explain the situation and ask them to remove the a la carte purchase.


I cant speak for others but in my experience support would help you with this.

Edited by Ultimatum X, 28 February 2015 - 06:18 AM.


#8 Deathlike

    Member

  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • Littlest Helper
  • Littlest Helper
  • 29,240 posts
  • Location#NOToTaterBalance #BadBalanceOverlordIsBad

Posted 28 February 2015 - 07:46 AM

Yea... the plan to buy the pack now, and then ask support to refund the difference for Alacarte is ideal.

You will have to spend time with Support to rectify these things, regardless.





5 user(s) are reading this topic

0 members, 5 guests, 0 anonymous users