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Can't Buy Mc With Paypal


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#1 SatanicButtSlayer

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Posted 19 June 2015 - 12:21 PM

I get the messages saying:
"Aby sfinalizować płatność na rzecz: Xsolla Inc., dodaj nową kartę kredytową." I'm from Poland. In Polish it means "add new credit card in order to finalize Xsolla Inc payment". I just used my PP account to purchase a game on Steam and it was working perfectly fine. What should I do? I already wrote to support and no response.

Edited by SatanicButtSlayer, 19 June 2015 - 12:22 PM.


#2 XsollaSupport

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Posted 21 June 2015 - 04:28 PM

Hello,

There might be several reasons why you are being asked to link your card to your PayPal account.
The first reason is that your PayPal balance currency is different from the currency of the purchase you make.
Second possible reason is that when you proceed to payment you have left the Save your payment details for future payments option enabled. (it is a default - so you just need to untick before you proceed to payment if you do not wish to do so). In this case it is required to link you card to a PayPal account.
PayPal is also sometimes asking this to verify the account, though that might not be the case for you.

We hope that helps!

Thank you.





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