10 replies to this topic

[stalima]

heres the cycle:

open game through launcher etc

type in login details and press enter

O conecting

loading screen with tip

O connecting

back to desktop



unsure what to do about this but ill explain more, this only started happening after i attempted to sell a shadowhawk 2D2" that i got from phoenix package, it wouldnt sell for some reason so i tried multiple times to no avail, i decided to relog and this cycle above started...

i ran the Repair tool, it fixed a texture file but this problem persists, there were no other changes to hardware/software between it working and not working.

and also note it has worked perfect for the whole duration of this patch and all previous patches till this one event that i explained above... i checked my profile on the website and it says the single shadowhawk sold and i got the c-bills the only issue is unable to get into the mechlab as the game closes just before it opens.

and i really do believe that this is somehow tied in with selling that shadowhawk, its the only logical explanation considering. It appears to be something to do with connecting to my mechlab (and not a login specific issue)

also to note, there is no error message at all it just closes

Edited by stalima, 28 February 2014 - 03:31 PM.

[stalima]

after creating an alternate account it could log in fine but my main still doesnt work at all, so im afraid this is in fact an account issue... perhaps because i have N/A mech selected i would assume

was still in shadowhawk when sold it and logged out before game selected a new mech or something along those lines confusing the game when i attempt to log in

but the evidence is clear and i guess there wont be any workarounds to this...
main acc closes - alt acc works fine so nothing to do with my game files and will need customer support for this one and thats the only "workaround" to it i guess

[Rasc4l]

stalima, on 01 March 2014 - 10:55 AM, said:

stuff

Email support and link this to them.

[stalima]

Rasc4l, on 01 March 2014 - 03:13 PM, said:

Email support and link this to them.

yea i already put an e-mail but they dont work weekends apparantly so i pretty much had no MWO all weekend...

[SPARTAN 127]

I get the same issue as well, except that it's been like this for weeks basically. Not once have i gotten IN the game, it just puts me back to my desktop and closes the game.

[GEEK2047]

I had the same problem...CTD when Mechlab loaded in. However the Support guys said delet the config file and the USER folder. That worked and I got into the mechlab, from there I could do the training grounds and the tutorial. But playing game is a different matter. The match loads up, see it for a second and then CTD. However my Mech is still in the Match and I appear to get C-bills from the actual match, so the Lance in the game is one mech down which is unfair.

3 weeks ago the game was working fine. If these bugs continue, I guess I am going to have to keep with the Battletech boardgame and go spend my cash on a certain other mech game which works and is on Steam.

[Damian Phye Kell]

Hi all,

I wanted to share an error I have been receiving. I have CTD'ed in the middle of the mechlab loading. I get some error saying that "compressed texture is dangerous" in the log. Any help would be much appreciated!

Thanks!

[Shamous13]

Damian Phye Kell, on 26 March 2014 - 01:13 AM, said:

Hi all,

I wanted to share an error I have been receiving. I have CTD'ed in the middle of the mechlab loading. I get some error saying that "compressed texture is dangerous" in the log. Any help would be much appreciated!

Thanks!

have you run the repair tool?

[Damian Phye Kell]

Shamous13, on 26 March 2014 - 03:26 AM, said:

have you run the repair tool?

I have. Same error, same message in the log:

============================ Loading level mechlab ============================
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/laser_beam_1x4_lop0.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/laser_beam_1x4_lop0.dds]
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/ppc_beam_b.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/ppc_beam_b.dds]
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/ppc_beam_b.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/ppc_beam_b.dds]
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/laser_beam_1x4_lop0.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/laser_beam_1x4_lop0.dds]

[Mandalore77]

hello everyone i am have the same problem i login and its says connecting and then home i ran the repair tool and still nothing. did contacting tech support work?

i did not sell a mech or anything like that i just havent played since feburary and did a huge patch

Edited by Mandalore77, 29 June 2015 - 03:43 PM.

[Akatsuki]

I have almost the same problem. For me it happens when I click on mechbay and the game crashes immediately. It doesn't show that any mech is selected as I sold the selected mech. Haven't been able to find a fix to this unfortunately so I just emailed tech support. Hopefully I will be up and running when the CW event begins!