6 replies to this topic

[EtnaWolf]

I get this message every time i try to login since the last patch, but the servers are "online" in the website.
What's going on?

[LtNagae]

Good question....tried every solution posted on forumsm besides reinstall, seems like this issue happened on setember 2014. stopped playing this game for a while and when i tried to get back, this happens

[LtNagae]

outstanding....just did a full reinstall, this stupid error persists, every single source of informations states the server is ONLINE and operating and even with firewall and antivirus software shutdown, stills return the same error:"Servers are currently undergoing maintenance. Please try again later. Check the website for more information".

so far:

flushed the DNS
changed the DNS to the google public one, both IPv6 and IPv4
released and renewed the IP
checked and confirmed it was the only one type of conection to internet, to be sure MWO wasn't trying to connect through another connection
did a FULL reinstall

by the way, checking the forum, seems like the servers are really online, because there post about IN-GAME issues

so, any solution besides the most obivious one when a software don't works...?

Edited by LtNagae, 17 August 2015 - 01:55 PM.

[Ironwithin]

LtNagae, on 17 August 2015 - 01:44 PM, said:

outstanding....just did a full reinstall, this stupid error persists, every single source of informations states the server is ONLINE and operating and even with firewall and antivirus software shutdown, stills return the same error:"Servers are currently undergoing maintenance. Please try again later. Check the website for more information".

so far:

flushed the DNS
changed the DNS to the google public one, both IPv6 and IPv4
released and renewed the IP
checked and confirmed it was the only one type of conection to internet, to be sure MWO wasn't trying to connect through another connection
did a FULL reinstall

by the way, checking the forum, seems like the servers are really online, because there post about IN-GAME issues

so, any solution besides the most obivious one when a software don't works...?

Call your ISP, they might be able to help. Could be a routing issue on their part.

Also: try setting up a rule for MWO in your firewall/AV-software settings, just in case.

Edited by Ironwithin, 17 August 2015 - 02:23 PM.

[LtNagae]

Well, about ISP, they're going to ask WTF is routing, because the only customer assistence they give is a call-center and on other issues i had, and if i ask for any kind of technical support, the best they can do is send someone to check on my home, which don't help at all.

besides, all of the online games i play don't have this issue, and unless all kind of connection errors return this, the request is reaching the server, but isn't getting through

Firewall/AV - tried with both full disabled and there's a rule allow any connection for the launcher/exe(64 and 32 bits)

seems to have a patch tomorrow, so i hope this issue goes away with it

[Ironwithin]

LtNagae, on 17 August 2015 - 03:09 PM, said:

...
besides, all of the online games i play don't have this issue, and unless all kind of connection errors return this, the request is reaching the server, but isn't getting through
...

What other onlinegames do is pretty much irrelevant unless they happen to be hosted on exactly the same serverfarms PGI uses. I'm assuming all login-attempts still go to the canada-based servers and your ISP might have some weird routing to that place wich causes the problem.
If the patch doesn't happen to resolve the issue (for whatever reason) you have nothing to lose by calling your ISP and seeing if they can help at all.

You can also try contacting PGI-support directly via e-mail, they'll ask you to do some stuff and then probably tell you to call your ISP but who knows...

Or...you know...uninstall and try again some other time.

Edited by Ironwithin, 17 August 2015 - 03:42 PM.

[SleekHusky]

Having this problem now when it worked fine yesterday.

Pretty unhappy since I now have premium time wasting away.

Repair tool and google dns did not work. Not wasting my time reinstalling (since that appears to have helped nobody now or when it happened in the past) or calling my ISP since it's clearly a MWO server problem.

Edited by Sleek34, 18 August 2015 - 06:13 AM.