8 replies to this topic

[Canary]

Well, went to get founders today, selected my mech (Jenner ) when all of a sudden: Nothing!

paypal or what was there before wasnt showing up, and clicking buy now again turned up the same results, and trying to open it in a new tab just yielded a blank page. Any answers or help would be greatly appreciated

[Bansheedragon75]

Try a different browser could help.
Sometimes I noticed that my browser do the same thing and trying a different browser usually helps.

Other than that only thing I can think of would be to contact support

[Damascas]

Paul REALLY hates you, like a lot of hate, all on you.

[Canary]

Dragonlord, on 09 July 2012 - 06:43 PM, said:

Try a different browser could help.
Sometimes I noticed that my browser do the same thing and trying a different browser usually helps.

Other than that only thing I can think of would be to contact support

All right will try

Damascas, on 09 July 2012 - 06:43 PM, said:

Paul REALLY hates you, like a lot of hate, all on you.

He must "SHUT UP AND TAKE MY MONEY!"

EDIT: Tried with Internet explorer, Firefox, and Chrome. No luck

oddly enough, copying the link address in firefox and pasting it in the address bar says "javascript:void(0)"

Edited by Canary, 09 July 2012 - 06:55 PM.

[Bansheedragon75]

Canary, on 09 July 2012 - 06:46 PM, said:

EDIT: Tried with Internet explorer, Firefox, and Chrome. No luck

oddly enough, copying the link address in firefox and pasting it in the address bar says "javascript:void(0)"

Sounds like an issue with Java.
Seen that before myself.
Do you have Java installed?
If not install it that should work, or if you have it installed, try updating it..
I would even have gone so far as to try a good old fashioned reboot, its incredible how often that can solve minor issues and hiccups.

Could also be an issue with the site, so it would probably be a good idea to contact support regardless.

Edited by Dragonlord, 09 July 2012 - 07:09 PM.

[Canary]

Whats even stranger is that, on another of my accounts, it does work but on this one it doesn't. It would really suck if I had to buy it on my other account because I've grown quite attached to the callsign Canary

[Canary]

Dragonlord, on 09 July 2012 - 07:08 PM, said:

Sounds like an issue with Java.
Seen that before myself.
Do you have Java installed?
If not install it that should work, or if you have it installed, try updating it..
I would even have gone so far as to try a good old fashioned reboot, its incredible how often that can solve minor issues and hiccups.

Could also be an issue with the site, so it would probably be a good idea to contact support regardless.

I have java and have already sent a support email, their support staff aren't online at the time so I was just seeing if I could get my problem solved here quicker, trying to be in time for the first wave of closed beta invites will try a reboot in a second

[Bansheedragon75]

Canary, on 09 July 2012 - 07:11 PM, said:

Whats even stranger is that, on another of my accounts, it does work but on this one it doesn't. It would really suck if I had to buy it on my other account because I've grown quite attached to the callsign Canary

That is odd indeed.
Almost sounds to me like an issue with the account, but I'm no computer tech so cant really tell.

Best advice I can give would be to contact support.
If there is an issue with the account or the site they should be notified about it so they can fix it.

Edited by Dragonlord, 09 July 2012 - 07:17 PM.

[Bansheedragon75]

I dont know if you got thing sorted yet, but I found this in another thread an though it could be relevant to your issue here.

Fire for Effect, on 01 July 2012 - 03:47 AM, said:

Paypal worked like a charm remember to let paypal use scripts if you use (like anyone today should use) a script blocker in your browser like "noscripts"