So I purchased the Heavy Mech Performance Pack...
Went to redeem it and get this message:
"You cannot redeem this code as it would downgrade your current package level."
I do have a Clan package but what should that have anything to do with essentially purchasing 2 mechs?
Has anyone else had this problem???
0
Can't Redeem Gift Code...
Started by CanyonVR, Nov 26 2015 11:02 AM
4 replies to this topic
#2
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- 2 posts
Rookie
Posted 26 November 2015 - 11:06 AM
Same thing with my Assult Mech Performance Pack.
#3
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- Shredder
- 4,806 posts
Member
Posted 26 November 2015 - 11:14 AM
It could be that they took the packs off the market recently due to their move to steam coming up so that people outside of the US wouldn't end up paying more for the packs. If you already purchased the pack you should probably contact support and see if they can do anything about the situation.
#4
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- FP Veteran - Beta 1
- 7,918 posts
Member
- LocationWazan
Posted 26 November 2015 - 11:35 AM
Email them they can inject the mechs into your account.
#5
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- The Determined
- 2,081 posts
Member
- LocationOmni-mech cockpit.
Posted 26 November 2015 - 02:21 PM
Copy and paste the code from your confirmation e-mail, typing it causes issues, 0 does not =O, l does not =l.
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