1 reply to this topic

[Princeps Ibram Cain]

English is not my native lenguage so forgive my mistakes:

A few moments ago i tried to buy the Marauder Pack from the store, but there was an error in the payment page and i cant complete it.
Now, when i try to pay it again, the Marauder Pack page says i already "owned" the package so i cant open a new payment window. Of course, i dont have the mechs on my account and i dont know what to do now,

I hope someone can help me.

[Mad Porthos]

I recommend you email either "support@mwomercs.com" or "billing@mwomercs.com", however your issue may take a few days to resolve simply because of the holidays currently taking place and their staff being on vacation, or operating at reduced levels over this period. The forums are not monitored for requests like this by PGI, it is necessary to contact them in that way more directly with the details so that they can resolve it for you specifically.

Edited by Mad Porthos, 25 December 2015 - 11:15 AM.