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Infinite Loading Screen When Starting A Match


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#1 MountainDude

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Posted 26 January 2016 - 06:10 PM

Hello!


Description:
After Drop Preparation an infinite loading screen will occur. After force closing the application you can restart and rejoin the match. I've found in these matches that many participates are affected. When I rejoin typically 5 or 6 other mechs will also be idle in the spawn on each team. When talking with other players that rejoin they express that their experience was similar or the same.

Location:
The loading screen after Drop Preparation where you see the game mode and the map selected.

After
Hangs at an infinite loading screen.

Reproduction Rate:
About 8-10%.

Steps to Reproduce:
Join a solo drop game.

Edited by MountainDude, 26 January 2016 - 06:28 PM.


#2 p4r4g0n

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Posted 26 January 2016 - 06:22 PM

It is a connection issue. Suggest contacting someone at support

#3 Wildstreak

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Posted 26 January 2016 - 07:33 PM

Had 2 of these in the past month or 2, sent in reports on both.

#4 Background Character A

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Posted 26 January 2016 - 09:01 PM

I wouldn't be surprised if it's the new patch, because it only started once it dropped. But, I ran a repair of the game and it fixed it. Haven't been able to reproduce the same issue since. I run through Steam, so all you have to do on that is "validate integrity of game cache". If you're running through the site launcher, you can run the repair tool included with the launcher. You might want to let your hard drive defragment after, just for good measure.

Hope it helps.

Edited by Gunfighter89, 26 January 2016 - 09:02 PM.






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